Job description

We're looking for friendly and outgoing Shift Supervisors!

Shift Supervisors are a critical part of our restaurant leadership team. Shift Supervisors work with restaurant management to provide the direction and training required on every shift to exceed our customer's expectations. As a Shift Supervisor, you will be responsible for assisting the execution of daily operations activities.

The following provides an overview of the basic responsibilities of a Shift Supervisor:

• You will oversee and manage a multi-million-dollar operation, provide great customer service and provide leadership in a team-oriented atmosphere.
• You must be available to work all shifts - Opens, Midday, and Closing Shifts.

General Responsibilities:

• Train, monitor and reinforce food safety procedures to crew members.
• Act as Cash Manager as needed, including setting up cash register(s) at open and verifying cash at close.
• Perform walk-through’s to ensure the restaurant is ready to open/close and/or rush-ready.
• Work with Restaurant Management team to train, develop and communicate with crew members and Team in a way that maximizes retention.
• Supervise, coordinate and delegate the execution of operations tasks and ensure compliance with all Company policies and procedures to “Delight Every Customer”.
• Work with the Restaurant Management team to ensure quality, production and service standards are met and to create a safe, efficient and professional environment for customers and other employees.
• Assist the Restaurant Management team in maintaining proper coverage via crew member schedules to ensure that the restaurant attains/exceeds all customer service standards.
• You will partner with other Restaurant Management to identify specific opportunities for optimizing efficiencies and maximizing the profitability of the restaurant.
• Follow up and ensure resolution of guest-related issues as needed.

As a multi-unit Wendy's franchisee, Quicker Foods Inc. offers some unique benefits and perks, such as:

• Competitive wages
• On the job training
• Incentive programs
• Community involvement opportunities
• Discounted food and drink while working
• Health and dental benefits for qualifying employees
• Advancement opportunities at the restaurant, operations, and head office level
• Opportunities to receive training and development in food safety and health and safety
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