Shift Supervisor at Wonder

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

16 May, 26

Salary

21.0

Posted On

15 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Team Leadership, Kitchen Operations, Food Quality, Service Excellence, Order Processing, Inventory Management, Sanitation, Hygiene Practices, Cost Monitoring, Budget Adherence, Equipment Safety, Staff Briefings, Coaching, Training, Communication, Efficiency

Industry

Food & Beverages

Description

About the Role At Wonder, we want to make world-class food within reach, no matter where you live. As a Shift Supervisor, you are a key part of that by overseeing our kitchen operations to ensure top-notch food quality and service for customers. Role Details Pay Rate: $21.00 Overnight shifts include an additional $2.00/hour premium, automatically applied to any hours worked between 12:00 AM and 5:00 AM Job Location: Upper East Side Position Type: Full-time Responsibilities Lead the restaurant team members in all aspects of service, including the opening, prep, and closing duties Work together with the chef leadership team and other departments to ensure our guests receive the highest quality of service Receive and process all kitchen orders and deliveries in line with company protocol Maintain communication with the restaurant staff to ensure the team has enough stock and assist them with supplies and ordering Ensure the appropriate safety, sanitation, and hygiene practices are followed across all back-of-house areas and in line with the cleaning schedules Monitor the kitchen operational costs and ensure budget guidelines are followed Ensure all kitchen equipment is used safely, securely and is in full working order Perform the relevant briefings with front and back-of-house staff pre- and post-service Ensure all operating and quality standards are met Responsible for always presenting a professional and ethical leadership style Participate in training, coaching, and development for restaurant employees Qualifications At least 1 year of experience supervising and or leading team members in a Quick Service Restaurant (QSR) or full-service restaurant Ability to lead and motivate a team in a fast-paced environment Attention to detail and a strong drive for efficiency and accuracy Demonstrates professionalism and adheres to policies and procedures Must be able to exhibit effective verbal and written communication skills Strong team player Requirements Must be 21 years old and legally authorized to work in the US Must be able to lift 50 pounds Must be able to stand for a full shift while working Must have open availability, including night and weekend availability *This list of qualifications and requirements also reflects the qualifications and requirements used as vetting criteria for our AEDT (Automated Employment Decision Tool) Benefits Medical, Dental, and Vision Insurance 100% employer-paid Life Insurance 401K Retirement Plan Employer match for Health Savings Account (HSA) 1.5x Pay rate on company holidays Learning and Development opportunities to advance your career Employee Stock Employee Discount Note: Some of our benefits vary by state and depend on the number of hours you work. About Wonder Everything’s on the menu at Wonder. Except compromise. The Wonder app is the premiere platform to feed every craving, all in one order. Our 25+ award-winning restaurant partners span every cuisine you can think of, from Greek to Thai, and come from the minds of the best chefs in the industry—Bobby Flay, José Andrés, Marcus Samuelsson, and more. And our diners don’t have to choose just one: they can mix and match dishes from as many Made by Wonder restaurants as they’d like, or order from neighborhood gems near them. Everything is made to order at our brick-and-mortar locations across the East Coast and delivered fast and free, and more locations are opening every week. The best in the business are coming to Wonder, working every day to make us the destination for every mealtime moment. Join a team of technology, culinary, and logistics pioneers, backed by top-tier venture capitalists, and help us make great food more accessible. An AEDT (Automated Employment Decision Tool) is employed in the assessment of applicants for the positions being recruited for in order to gauge the following pertinent qualifications or traits: The candidate’s ability to perform the tasks in the available job role. The candidate's self-rated skill proficiency. The candidate’s fit for this job posting. More information about the type, source, and retention policy relating to data collected for the AEDT can be found on the privacy policy here. We retain your personal information for as long as is necessary to manage your application for and employment with the Company and in accordance with our data retention schedule. We may retain your personal information for longer if it is necessary to comply with our legal or reporting obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, enforce our legal agreements and policies, address other legitimate business needs, or as permitted or required by applicable law. We may also retain your personal information in a deidentified or aggregated form so that it can no longer be associated with you. To determine the appropriate retention period for your personal information, we consider various factors such as the amount, nature, and sensitivity of your information; the potential risk of unauthorized access, use or disclosure; the purposes for which we collect or process your personal information; and applicable legal requirements. Personal information does not include certain categories of information, such as publicly available information from government records, personal information you make available to the public, and deidentified or aggregated information. A final note At Wonder we believe that in order to build the best team, we must hire using an objective lens. We are committed to fair hiring practices where we hire people for their potential and advocate for diversity, equity, and inclusion. As such, we do not discriminate or make decisions based on your race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. If you have a disability, please let us know how we can make your interview process work best for you.

Responsibilities

The Shift Supervisor is responsible for leading restaurant team members in all service aspects, including opening, prep, and closing duties, while ensuring top-notch food quality and service delivery. Key duties include managing orders, maintaining stock levels, enforcing safety and hygiene standards, and monitoring operational costs against the budget.