Shipper receiver

at  Westerra Equipment

Westerra Equipment has been selling, renting, and fixing equipment for over 100 years. We also train people in all corners of British Columbia on how to operate machinery safely and effectively. From forklifts to skid steers, excavators, loaders and dump trucks, Westerra Equipment services industries such as warehousing, milling, construction, forestry, recycling and more with their equipment needs. Join our award-winning company and experience working at a Platinum Certified Canada’s Best Managed Company, and one of BC’s Top Employers.
As the Shipper Receiver, you will work closely with all departments to help ship, receive, log and track of general inbound/outbound freight.

Key Responsibilities:

• Shipping and receiving, logging and tracking of general inbound/outbound freight.
• Shipping document creation, tracking and filing.
• Processing of emergency orders, branch transfers, interim orders.
• Ensure that received goods match purchase requisitions and meet company’s standards.
• Perform warehouse functions, which may include loading, picking, packing, scanning, shipping/receiving, general cleaning.
• Must be able to deal with day-to-day paperwork in a warehouse environment (i.e. picking sheets, waybills, logs).
• Assist in processing yearly and interim returns in accordance with Vendor policies.
• Ensure all customer orders are complete, documentation is accurate and distributed, and products are shipped according to delivery schedule.
• Professional communication via phone, email and in person with customers/vendors.
• Ensure high levels of customer satisfaction.
• Be responsible for meeting delivery deadlines & customer commitments.
• Ability and desire to learn different Logistical Programs and shipping protocols.
• A Safe Attitude and comply with Health and Safety practices and procedures including wearing PPE such as steel toed work boots or shoes.
• General inventory stock management.
• Accept other responsibilities as required to support the company’s business needs.

Knowledge, Skills and Abilities:

• Excellent attention to detail and a positive attitude, with good interpersonal skills.
• Excellent general computer skills and experience with Microsoft Office applications (Outlook, Word, Excel).
• Superb customer service skills and strong organizational skills.
• Good data entry and data management/reconciliation abilities.
• Ability to work in a quick-paced group environment.
• Ability to learn and adapt to multiple data, information and lookup systems used by different vendors.
• Ability to lift up to 50 pounds, and capable of standing or sitting for long periods of time at different desk or counter heights and on varying surfaces.
• Operate forklift, pallet jacks in indoor and outdoor environment (training will be provided).

Training, Education and Experience:

• 2-3 years’ experience as a Shipper Receiver or in a similar role.
• Experience in warehousing and distribution environment is a plus.
• High School Diploma.

• Shipping and receiving, logging and tracking of general inbound/outbound freight.
• Shipping document creation, tracking and filing.
• Processing of emergency orders, branch transfers, interim orders.
• Ensure that received goods match purchase requisitions and meet company’s standards.
• Perform warehouse functions, which may include loading, picking, packing, scanning, shipping/receiving, general cleaning.
• Must be able to deal with day-to-day paperwork in a warehouse environment (i.e. picking sheets, waybills, logs).
• Assist in processing yearly and interim returns in accordance with Vendor policies.
• Ensure all customer orders are complete, documentation is accurate and distributed, and products are shipped according to delivery schedule.
• Professional communication via phone, email and in person with customers/vendors.
• Ensure high levels of customer satisfaction.
• Be responsible for meeting delivery deadlines & customer commitments.
• Ability and desire to learn different Logistical Programs and shipping protocols.
• A Safe Attitude and comply with Health and Safety practices and procedures including wearing PPE such as steel toed work boots or shoes.
• General inventory stock management.
• Accept other responsibilities as required to support the company’s business needs