Shipping Admin Lead 2nd at RJW Logistics Group

Joliet, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Feb, 26

Salary

22.0

Posted On

25 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Organizational Skills, Scheduling Skills, Customer Service Skills, Leadership Skills, Training Skills, Multi-tasking, Computer Abilities, Clerical Skills, Logistics Experience, Shipping Experience

Industry

Logistics;Transportation;Supply Chain and Storage

Description

Schedule/Shift: 2nd Shift, Monday - Friday / 3:30 PM - 12:30 AM ($22/hr) RJW Logistics Group is HIRING! OUR PEOPLE ARE OUR FUTURE. THAT’S WHY THEY COME FIRST. RJW is dedicated to hiring and developing talent who want to make an impact and be a part of an industry-leading organization. At RJW, we are committed to our employees’ success and to producing continuous innovation that drives the retail logistics industry forward. Empower Your Future with Our Employee Ownership Program We are thrilled to announce the launch of our Employee Ownership Program—an exciting opportunity designed to empower, motivate, and reward our dedicated team members. At RJW, we believe that our employees are the heartbeat of our success, and we want to share that success with you. Here’s what you can look forward to: * Ownership Stake: Become a co-owner of the company and take pride in knowing that your hard work directly contributes to your own financial growth and the company's prosperity. * Financial Rewards: Enjoy the potential for increased earnings through share appreciation. * Sense of Belonging: Feel a deeper connection and commitment to your work as you become an integral part of the company's journey and success story. * Community and Collaboration: Join a community of like-minded individuals who are equally invested in the company's mission and vision, fostering a collaborative and supportive work environment. * Cost: Maybe the best detail about this program is that it cost nothing to you. As long as you are employed with RJW, you will enjoy the benefits of the program. Additionally, shares will be given to you on a yearly basis based on salary. Our Employee Ownership Program is more than just a benefit—it's a path to building a brighter, more prosperous future together. Join us in taking this exciting step forward and become a valued co-owner of RJW. Together, we can achieve greatness. Job Purpose: Position will report to the Warehouse Supervisor. Works effectively and efficiently in a warehouse environment to verify all materials received and schedule shipping and freight operations, including developing a working knowledge of warehouse organization and creating proper and detailed shipping documentation. Works with the warehouse team to lead and ensure customer satisfaction, accept and schedule customer orders to ensure customer satisfaction. This position will provide shipping support as required by personnel working in the Warehouse Department. Essential Duties and Responsibilities: * Oversee the check in of all drivers. * Prepares bills of lading; checks items to be shipped against work orders to ascertain that quantities, destination, and routing are correct. * Receives and unloads incoming materials and compares information on packing slip with purchase order to verify accuracy of shipment; may process return shipments from customers. * Sorts, counts, packages, labels, insure, unpacks, and/or logs inventory which is shipped or received. * Print all pertinent paper work for shipping. * Make certain that that shipping clerk(s) coordinate with the dock and the drivers what door they will be loading product in. * Coordinate with certain carriers that have drop trailers informing them of trailer number, seal number and paperwork procedure. * Insure all paperwork is properly signed by pick up driver. * Close loads in the system. * Traces lost shipments and/or customer claims of lost shipments; initiates proof of delivery documents. * Coordinate with certain carriers that have drop trailers informing them of trailer number, seal number and paperwork procedure. * Coordinate with Customer Service Teams regarding special paperwork for certain orders such as: international, customers that prefer special BOL’s etc. Enter customer orders and scan / index documents as required. * Clearly understand goals, policies, and procedures of RJW. * Communicate customer problems, leads, and inquiries to the appropriate personnel. * Maintain confidentiality of company information. * Recommend improvements and implement approved improvements. * Update reports as required by operations manager and COO. * Other tasks as assigned by manager. Additional Responsibilities: * Positive telephone personality. * Capable of being trained to be ‘Phone Assertive’. * Exceptional customer service skills. * Organizational and scheduling skills. * Ability to lead and train staff. * Ability to multi task. * Computer abilities including word processing, spreadsheet, and ability to learn application software used by RJW. Qualifications: * Basic office clerical skills. * Must be able to type at least 40 wpm. * 2 years of clerical experience. * Basic transportation, logistics and shipping experience. Education and/or Experience Required: * High School Diploma or general education diploma (GED) is preferred. This is not the JD in its entirety. Benefits: * 401(k) matching * Medical/Dental/Vision insurance * Employee discount * Flexible spending account * Health savings account * Paid time off * Sick Days * Long-term Disability Insurance * Short-term Disability Insurance * Accidental Insurance * Critical Illness Insurance * Disability Insurance

Responsibilities

The Shipping Admin Lead will oversee the check-in of drivers, prepare shipping documentation, and ensure customer satisfaction by coordinating shipping operations. This role requires effective communication with the warehouse team and customer service teams to manage orders and resolve issues.