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Shipping Clerk at Ace Worldwide Group of Companies

Muskego, Wisconsin, United States -

Full Time

Start Date

Immediate

Expiry Date

25 Dec, 25

Salary

0.0

Posted On

26 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Clerical Experience, Microsoft Office, Customer Service, Communication Skills, Attention to Detail, Organizational Skills, Teamwork, Flexibility, Problem Solving, Accountability, Email Etiquette, Phone Etiquette, Multitasking, Safety Commitment, Positive Attitude, Work Ethic

Industry

Logistics;Transportation;Supply Chain and Storage

Description

Description The Shipping Clerk is responsible for completing all shipping transactions, and relevant internal and external communication to the customer. Primary Responsibilities: • Accurately and timely complete tasks assigned by the Outbound Clerical Supervisor • Complete the outbound clerical activities in accordance with the established shipping processes to ensure customer expectations for shipment deadlines are met. • Respond to urgent requests, and ensure all orders are processed based on load schedule. • Communicate errors to ensure corrective actions are identified and implemented. • Escalate recurring issues to the management. • Respond to customer escalations and complaints to quickly resolve service issues Candidate Specifications and Requirements: Education/Experience/Requirements: • 1-2 years of clerical experience, preferably in a warehouse setting required Knowledge, Skills, and Abilities • Working knowledge of Microsoft Office Outlook, Word, and Excel required • Must be able to read, write, and comprehend English proficiently • Personal accountability with a customer-focused sense of urgency • Good interpersonal and communication skills; possess good phone and email etiquette • Experience working in a team environment • Attention to detail and accuracy • Positive can-do attitude and good work ethic • Good organizational skills; ability to multitask; demonstrate flexibility • Ability to stand, sit, bend, pivot, and lift up to 25 lbs. unassisted • Commitment to safety as demonstrated through previous work • Excellent attendance history • Willing to work flexible hours and weekends as required

Responsibilities

The Shipping Clerk is responsible for completing all shipping transactions and relevant internal and external communication to the customer. This includes accurately completing tasks assigned by the Outbound Clerical Supervisor and ensuring customer expectations for shipment deadlines are met.