Position: Documentation Support Staff – Shipping & Logistics
Location: Dubai, UAE
Type: Full-Time
Industry: Shipping / Freight / Logistics

JOB DESCRIPTION:

We are seeking a detail-oriented and experienced Documentation Support Staff to join our operations team. The ideal candidate will have solid knowledge of import/export documentation, especially in the Dubai shipping and logistics environment, and should be capable of handling end-to-end coordination related to shipments and customs compliance.

REQUIREMENTS:

• Minimum 2 years of experience in shipping documentation or similar operations support role.
• Fluent in Hindi and English – both spoken and written.
• Knowledge of Dubai Trade platform, customs clearance procedures, and standard shipping forms (Invoice, Packing List, BL).
• Familiarity with GCC shipping & logistics regulations is a plus.
• Strong coordination, communication, and document management skills.

PREFERRED SKILLS:

• Experience with containerized cargo, consolidation shipments, or freight forwarding.
• Good computer literacy (MS Word, Excel, PDFs).
• Ability to work under pressure and meet document deadlines.
  Job Type: Full-time
  Pay: From AED2,500.00 per month

Experience:

• Shipping DO & Documentation: 2 years (Required)

Language:

• Hindi & English (Required)

Location:

• Dubai (Required)

• Prepare and process shipping documentation for both import and export shipments.
• Handle Dubai Trade manifest filing, Delivery Order (DO) submissions, and release procedures.
• Coordinate with shipping lines, freight forwarders, and agents to obtain NOC, DO, ETA, and vessel details.
• Liaise with exporters and importers to collect and verify all required documents to ensure full compliance.
• Manage follow-ups related to BL approvals, shipment clearances, and document releases.
• Work collaboratively with colleagues and internal teams to ensure smooth document flow.
• Knowledge of BOE (Bill of Entry) submission and customs token system for documentation handling.