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Shipping Coordinator/Customer Service Representative at Vida Shoes International

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

21 May, 26

Salary

65000.0

Posted On

20 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Team Lead, Issue Resolution, Shipment Processing, Compliance, Routing, Excel, Attention To Detail, Follow-up

Industry

Retail Apparel and Fashion

Description

Job description ON SITE Job description Since 1973, Vida Shoes International has been committed to becoming a global leader in the footwear industry. We are dedicated to designing, producing and marketing quality branded footwear using our expansive international resources. Our wealth of knowledge stems from the diversity of brands and successful products we have produced year after year. We are currently seeking a highly skilled and highly motivated individual to join our shipping team. Compensation: $55k -$65k Key Responsibilities include but not limited to: Process customer orders and facilitate through our third-party logistics company Act as team lead to mentor junior Shipping Coordinators; resolve issues Timely and accurate shipment of customer orders Maintain compliance with routing and all rules of shipping to retailers including: Department stores Discounters Independents/Specialty Boutiques Drop ship/Direct Consumer Qualifications: 1-3 Years of Customer Service experince Knowledge of EDI a plus Knowledge of complex ERP system a plus Experience managing client accounts Understanding of compliance of routing and shipping rules is a plus Computer skills with proficiency in Excel Ability to work autonomously and in a team Attention to detail and follow-up skills Thank you in advance for your interest in this opening. _ All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. At this time, only qualified candidates will be contacted._ #LI_ONSITE Direct applicants only, no third-party staffing inquiries, please. Do NOT reach out to HR if you are a third-party staffing agency.

Responsibilities

Key responsibilities involve processing customer orders through a third-party logistics company and acting as a team lead to mentor junior coordinators and resolve issues. The role also requires ensuring the timely and accurate shipment of customer orders while maintaining compliance with all retailer routing and shipping rules.