Shipping Coordinator at Gasser Chair Company

Youngstown, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

28 Mar, 26

Salary

0.0

Posted On

28 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Shipping Coordination, Customer Service, Documentation, Problem Solving, Time Management, Communication, Attention to Detail, Organizational Skills, ERP Systems, Shipping Software, Regulatory Compliance, Carrier Negotiation, Process Improvement, Order Processing, Team Collaboration, Adaptability

Industry

Furniture and Home Furnishings Manufacturing

Description

Gasser Chair is a globally recognized leader in crafting exceptional seating solutions for the gaming and hospitality industries. With a rich history spanning over seven decades, we've established our reputation as the premier custom chair manufacturer renowned for innovation, quality, and unmatched customer satisfaction. Gasser Chair has dedicated itself to the art of chair manufacturing. Our journey began with a commitment to design and produce chairs that are not only stylish but also comfortable, durable, and adaptable to the unique needs of our clients. This dedication to excellence has propelled us to become a world-renowned name in the custom seating industry. If you're looking to be part of a dynamic team that combines tradition, innovation, and an unwavering commitment to excellence, Gasser Chair is the place for you. We invite passionate and talented individuals to contribute to our legacy and help us shape the future in our industry. SCOPE: The Shipping Coordinator at Gasser Chair ensures the efficient and timely shipment and delivery of orders, playing a crucial role in the supply chain process. This position is responsible for managing daily shipping operations, coordinating with carriers, processing orders, maintaining accurate documentation, ensuring compliance with shipping regulations, resolving issues, and providing exceptional customer service. The Shipping Coordinator also contributes to continuous improvement initiatives to enhance shipping processes and overall operational efficiency. SPECIFIC RESPONSIBILITIES: Specific responsibilities of this position will include, but will not be limited to: Plan and coordinate daily shipping activities to ensure timely delivery of orders. Oversee the packing and labeling of shipments to ensure accuracy and compliance with company standards. Schedule and coordinate with various carriers to secure the best rates and services. Maintain relationships with carriers and negotiate terms when necessary. Process and track shipping orders using shipping software and ERP systems. Verify shipment details and ensure accurate fulfillment of customer orders. Prepare and maintain shipping documents, including bills of lading, packing lists, and invoices. Ensure compliance with domestic and international shipping regulations and company policies. Identify and resolve shipping and delivery issues promptly. Communicate with customers and internal teams to address and resolve any discrepancies or delays. Provide excellent customer service by addressing inquiries and concerns related to shipping and delivery. Keep customers informed about the status of their shipments. Participate in continuous improvement initiatives to streamline shipping processes. Suggest and implement process improvements to enhance efficiency and reduce costs. QUALIFICATIONS: High school diploma or equivalent. Proven experience as a Shipping Coordinator or similar role. Proficiency in shipping software, ERP systems, and Microsoft Office Suite. Knowledge of domestic and international shipping regulations. Strong organizational and time management skills. Excellent communication and interpersonal skills. Problem-solving ability and attention to detail. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. PHYSICAL REQUIREMENTS: The Shipping Coordinator at Gasser Chair is expected to perform job duties that involve the ability to speak fluent English, sitting for extended periods, and working at a computer workstation. Regularly required to lift and carry up to 50 pounds, and prolonged periods of standing or walking within the warehouse environment. Proficient manual dexterity is essential for tasks such as typing, handling documents, and operating electronic devices. The ability to work in a warehouse setting with varying temperatures is also necessary. SECURITY LEVEL: Access to all job-related information as required to perform job responsibilities. Benefits 401(k) Health insurance Dental insurance Vision insurance Life insurance Paid time off Short-term disability Long-term disability Tuition reimbursement Gasser Chair Company is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. Gasser Chair Company complies with all laws and regulations related to verifying employment eligibility, and is an E-Verify employer. Upon an offer of employment, a background and drug screen are required.

Responsibilities

The Shipping Coordinator is responsible for ensuring the efficient and timely shipment and delivery of orders, managing daily shipping operations, and coordinating with carriers. This role also involves maintaining accurate documentation and providing exceptional customer service.