Shipping & Logistics Coordinator at Freeman's | Hindman

Philadelphia, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Jun, 26

Salary

0.0

Posted On

12 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Logistical Management, Shipping Documentation, Rate Negotiation, Carrier Coordination, Customs Forms, Inbound Shipments, Outbound Shipments, Problem Solving, Client Communication, Administrative Skills, Organizational Skills, Driving, Lifting, Arta Dashboard, Shipping Laws

Industry

Artists and Writers

Description

Description Position Summary The Shipping Coordinator will help maintain our own in-house shuttle solution, be involved with day-to-day logistics, and administer how the shipping process is handled. They will also coordinate the shipping and logistics to and from our customers. Passionately supports the Freeman’s brand in daily interactions with clients and Freeman’s team members. Follows the five principles of the client interaction guidelines in all communications. Key Responsibilities Arrange shipping and associated logistics requirements for all property. Coordinate with carriers and vendors to schedule inbound shipments, ensuring timely and efficient delivery, both domestic and internationally Prepare and verify shipping documents, such as packing lists, bills of lading, and customs forms Build and maintain relationships with current and new third-party shipping vendors, negotiating rates with carriers, freight forwarders, and logistics service providers Maintain daily delivery schedule and liaise with Warehouse Operations for all inbound shipments Work closely with the Auction Operations team on behalf of clients to deliver a consistent and exceptional shipping experience Perform local collections with Freeman’s vehicles, where appropriate Troubleshoot and rectify logistical problems in a timely manner and ensure all parties involved are satisfied (i.e., lost packages, damaged property, rerouting of packages, etc.) Communicate daily with management, clients, and other offices as needed through email and/or teams app Manage Arta and all post-sale logistics through the Arta Dashboard, including booking and overseeing outgoing shipments Manage the shipping@freemansauction.com inbox, responding to client inquiries in a timely and professional manner Triage and process third-party release forms; update systems accordingly and upload required documentation as required Manage insurance claims related to damaged property Stay updated on all local and national shipping laws regarding prohibited items including but not limited to firearms/explosives, ivory, and hazardous materials Other duties as assigned Education & Experience High school diploma or equivalent 2-3 years of industry experience Prior logistical management experience or equivalent Skills Experience with logistical management Hands-on experience and working knowledge of third-party shipping companies such as FedEx, UPS, DHL, Malca and Brinks Comprehensive understanding of the insurance coverage offered by each of those shipping companies along with any restrictions applicable to the type, size, or material of the item Knowledge of international shipping regulations and customs requirements, as well as import and export regulations and wildlife licensing and proven knowledge of the claims process Ability to generate shipping quotes with accuracy, considering the time and variety of materials used in the safe transportation of objects Excellent communication, interpersonal and administrative skills to effectively present information and respond to questions from clients and colleagues Clean driving record Ability to lift up to 50 pounds Strong organizational skills with the ability to multi-task, prioritize and problem solve, while working in a fast paced, deadline driven environment Physical Demands Perform light physical tasks, including lifting and moving items such as boxes, files, and other materials up to 20 pounds, unless otherwise specified. Operate standard office equipment proficiently, including phones, computers, copiers, and other commonly used devices or software applications. Communicate clearly and effectively, both verbally and in writing, with internal teams and external contacts; sufficient hearing is required for routine interactions. Understand and accurately process written materials and documentation. Work efficiently in a traditional office environment, including extended periods of sitting, with the flexibility to adapt to various work settings as needed. Freeman’s is an Equal Opportunity Employer. We welcome applicants from all backgrounds. Duties listed are a guide and may evolve as the role grows.

Responsibilities

The coordinator will manage the in-house shuttle solution, handle day-to-day logistics, and administer the entire shipping process, including coordinating shipments to and from customers. Key duties involve arranging all property shipments, coordinating with carriers for timely delivery, preparing necessary shipping documents, and managing vendor relationships.