Shipping & Receiving Lead at Cushman Wakefield Stevenson

Pleasanton, California, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Oct, 26

Salary

31.0

Posted On

12 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Shipping & Receiving, Logistics Operations, Customer Service, Inventory Management, Workflow Planning, Problem Solving, Communication, Safety Compliance, Carrier Coordination, International Shipping, Domestic Shipping, Mail Distribution, Postage Systems, Shipping Software, Team Coordination

Industry

Real Estate

Description

Job TitleShipping & Receiving Lead Job Description SummaryThe Shipping Lead is responsible for leading daily shipping, receiving, and mail distribution operations while providing exceptional customer service in a fast-paced corporate environment. This position oversees package processing, carrier coordination, inventory management, and workflow distribution to ensure timely and accurate delivery services. The Shipping Lead serves as the primary point of contact for shipping-related inquiries, supports domestic and international shipping operations, trains team members, and works closely with management and clients to maintain operational excellence, compliance, and customer satisfaction. The role requires strong leadership, problem-solving abilities, attention to detail, and a commitment to safety and service quality. Job Description Key Responsibilities Lead and coordinate daily shipping, receiving, and mailroom operations. Process and track high volumes of inbound and outbound packages and shipments. Oversee accountable shipments through FedEx, UPS, DHL, USPS, and other carriers. Coordinate workload, prioritize tasks, and provide directions to team members. Maintain shipping supplies, inventory levels, and postage equipment. Respond to customer requests, service tickets, shipping inquiries, and email communications. Train and support employees on operational procedures, customer service expectations, and safety requirements. Coordinate bulk mailings, special projects, and off-site shipping requests. Monitor workflow to ensure accuracy, efficiency, and compliance with service-level expectations. Communicate effectively with customers, management, and clients regarding shipping status, deadlines, and issue resolution. Ensure compliance with company policies, client requirements, and safety standards. Maintain a clean, organized, and professional shipping operation. Qualifications High school diploma or equivalent required. Two or more years of experience in shipping, logistics, mail services, or office operations preferred. Knowledge of domestic and international shipping processes and postal regulations. Experience with shipping software, carrier platforms, and postage systems. Proven leadership and team coordination skills. Strong customer service, communication, and problem-solving abilities. Intermediate computer skills. Ability to lift 50–75 pounds regularly and stand for extended periods. Key Competencies Leadership & Team Development Shipping & Logistics Operations Customer Service Excellence Workflow Planning & Execution Inventory Management Problem Solving & Decision Making Communication & Relationship Management Safety & Compliance Awareness Job Relationships Maintains frequent interaction with internal and external customers, vendors, clients, and management. Serves as a primary contact for shipping and logistics operations, providing professional, timely, and effective support while fostering positive customer relationships. Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications. The company will not pay less than minimum wage for this role. The compensation for the position is: $26.35 - $31.00 C&W Services is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated. In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at C&W Services, please call the ADA line at 1-888-365-5406 or email Accommodations@cushwake.com. Please refer to the job title and job location when you contact us. INCO: “C&W Services” About Cushman & Wakefield Cushman & Wakefield (NYSE: CWK) is a global leader in real estate services, leveraging our specialized expertise to deliver innovative solutions and exceptional value to owners and occupiers. With 52,000 employees in nearly 400 offices across 60 countries, we are one of the largest firms in the industry, with more than 100 years of history. In 2023, we generated $9.5 billion in revenue from our core services. To learn more, visit www.careers.cushmanwakefield.com.

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Responsibilities

Lead daily shipping, receiving, and mail distribution operations while coordinating carrier services and inventory management. Oversee team workflow and provide exceptional customer service to ensure timely and accurate delivery of packages.