Ships Agency Operations Manager Fremantle at Wilhelmsen group

Fremantle, Western Australia, Australia -

Full Time

Start Date

Immediate

Expiry Date

11 Mar, 26

Salary

0.0

Posted On

11 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Operational Management, Cost Savings, Attention To Detail, Administrative Proficiency, Computer Skills, Safety Compliance, Team Collaboration, Networking, Problem Solving, Time Management, Adaptability, Curiosity, Bravery, Sustainability, Accountability

Industry

Maritime Transportation

Description

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex. Wilhelmsen Port Services (Australia) Pty Ltd Exciting Opportunity: Ships Agency Operations Manager in Fremantle Are you driven by curiosity and a desire for personal and professional growth? Do you value accountability, sustainability, bravery, and delivering winning results? Are you passionate about providing exceptional customer service in a fast-paced industry? If your answer is yes, then we invite you to join us! A thrilling opportunity has opened up for a permanent full-time Ships Agency Operations Manager to become part of our team in Fremantle, Western Australia! No two days are ever the same as a Ships Agency Operations Manager: You will manage the business for your port, and drive quality and effectiveness in your operations, resources, and processes. You will plan, deliver, and proactively achieve cost savings. Ensure procedures relevant to operations, prefunding, approval processes, and account production is implemented and optimized. You will work independently in the office, in ports, and onboard vessels to coordinate and support your assigned port calls yet be part of a team that is always ready to help each other. You will be liaising with our client and its representatives, government authorities, crews, and vendors, and developing a strong local and industry network. You will keep yourself abreast of new business and sales opportunities, port activities, and regulation changes. Shipping is a 24/7 business, out of hours and weekend work will be required, and compensated by flexible working arrangements. Who You Are: You are a self-motivated, results-driven individual with a passion for achieving excellence. While prior experience or exposure to the Shipping Industry is advantageous, we welcome candidates with a strong work ethic and the right attitude to learn and succeed. Attention to detail, administrative proficiency, and a good grasp of computer skills are essential. You thrive under pressure, meet deadlines effectively, and approach challenges as opportunities for growth. Safety, compliance, and wellness are paramount to you and your team's success. You must possess a valid Australian work permit, driver's license, and driving experience, along with eligibility for a Maritime Security Identification Card (MSIC). What We Offer: A competitive base salary, plus superannuation, and other benefits including but not limited to, an additional 5 days of annual leave, company car, laptop, and mobile phone. Flexible work arrangements to support your well-being and work-life balance. A collaborative, diverse, and supportive team environment fostering growth and development. Access to modern training programs, advanced systems, and tools to enhance your skills and efficiency. Health and wellness support, including an employee assistance program for you and your family. About Wilhelmsen: Established in Norway in 1861, Wilhelmsen is a global maritime leader providing essential products, services, qualified crews, and technical management across 60+ countries. We are committed to driving industry innovation through renewable energies, zero-emission shipping, drone deliveries, digitalization, and fostering diverse, inclusive workplaces. At Wilhelmsen Port Services, we embody five DNA Hallmarks that define our organizational ethos. We expect each of our employees to exemplify these values: Winning: We strive to be the best with a positive mindset, going above and beyond, and finding solutions to challenges with enthusiasm and confidence. Accountable: We take ownership, standing for individual and team results. We are proactive, honest, and transparent in delivering the best outcomes. Sustainability: Our commitment to sustainability goes beyond environmental care; it includes considering the long-term impact of our actions, prioritizing safety, taking corrective action when necessary, and fostering a healthy, diverse, and inclusive working environment. Brave: Embracing change, seeking feedback, and standing up for what is right define our bravery. We assess risks while ensuring safety and sustainability in all endeavors, and Curious: We encourage asking questions, experimenting with new solutions, staying informed about market dynamics, understanding customer needs, analyzing competitors, identifying opportunities, and continuously learning and improving. Applying Sounds interesting? Do you see yourself in this role? Don't miss this opportunity apply now! Work location: Bibra Lake, Western Australia Application deadline: Friday, 2nd January 2026 Contact details: GBS HR Oceania (gbs-oce-hr@wilhelmsen.com) Please note that all positions at Wilhelmsen are subject to reference and ID checks. For certain roles, additional background screening may be required. #WPS Founded in Norway in 1861, Wilhelmsen is now a comprehensive global maritime group providing essential products and services to the merchant fleet, along with supplying crew and technical management to the largest and most complex vessels ever to sail. Committed to shaping the maritime industry, we also seek to develop new opportunities and collaborations in renewables, zero-emission shipping, and marine digitalisation. Supporting a diverse and inclusive workplace, with thousands of colleagues across more than 60 countries, we take innovation, sustainability and unparalleled customer experiences one step further.

Responsibilities

Manage the business for the port, driving quality and effectiveness in operations, resources, and processes. Liaise with clients, government authorities, crews, and vendors while coordinating port calls.