Shop Coordinator at Papé Group

Tigard, Oregon, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Jul, 26

Salary

32.87

Posted On

04 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Organizational skills, Attention to detail, Communication skills, Customer service, Workflow management, Problem-solving, Microsoft Office, Data entry, Time management, Accountability, Team collaboration, Technical knowledge, Record keeping, Service coordination

Industry

Machinery Manufacturing

Description

PAPE’ MATERIAL HANDLING, INC. – TIGARD, OR SHOP COORDINATOR: Do you love working in an energetic, fast-paced environment? Do you want to be a part of a winning team? Are you a detailed person, but also love working with people? If this sounds like you, we would love to hear from you! Pape’ Material Handling, the premier capital equipment dealer in the West, is looking for a Shop Coordinator to join their team. At Pape’, we invest in your growth. From robust training programs to continuous support, we equip our team members with the tools to succeed. In return for your hard work, we offer competitive compensation, exceptional benefits, and a strong work-life balance designed to support you and your family. Make a difference. Grow your career. Join the Pape’ Team! WHAT YOU’LL DO: As a Shop Coordinator, you will play a key role in delivering exceptional customer experience for equipment repair and service at Pape’. In this fast-paced, multifaceted position, you will manage the flow of work in and out of the service department, ensuring operations run smoothly and efficiently each day. You will be responsible for assigning work orders to technicians, auditing paperwork for accuracy and completeness, and helping maintain organized, up-to-date service records. This role also involves learning and navigating internal systems to track job progress, update service information, and support overall workflow management. This position is highly focused on internal customer service, requiring close collaboration with multiple cross-functional teams. You will work alongside various departments within the office to provide accurate, timely updates on job status and service progress. This role offers the opportunity to build your technical knowledge while developing strong organizational and operational skills. We’re looking for someone who takes pride in their work, values accuracy and accountability, and is committed to supporting both team success and customer satisfaction. WHAT YOU NEED: * Strong organizational skills with the ability to manage multiple tasks and priorities * High attention to detail, especially when auditing paperwork and managing work orders * Excellent communication skills and a customer service mindset * Ability to collaborate effectively with cross-functional teams * Comfortable learning and using internal systems and technology * Problem-solving skills with the ability to adapt in a fast-paced environment * Basic computer proficiency (Microsoft Office or similar systems) * Self-motivated with a strong sense of accountability and pride in your work COMPENSATION: $22.67-32.87/HR (DEPENDING ON EXPERIENCE) WHY WORK FOR PAPE’: * Competitive pay based on your skills, training, and experience level. * Outstanding benefits including – 401(k) & Roth 401(k) Retirement Plans with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Employee Assistance Program; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs. * Progressive Vacation Plans, Sick Leave & Paid Holidays – Members receive 80 hours of vacation (First year is prorated for new hires based on start date), 40 hours of Sick Leave, and 7 paid holidays each year. Pape’ vacation plans also have tiers based on your seniority, so as your seniority grows, your vacation time off does as well. * Advancement – Pape’ is a dynamic, growth-oriented organization with a focus on promoting from within. * Stability and reputation — Pape’ is a family-owned, fourth-generation company with over 160 locations, over 4,000 members and 85 plus years of experience. Pape’ is known for their stability, honesty and integrity. * Equipment – Pape’ has the largest equipment inventory in the West and an unparalleled parts inventory! * Employee impact – Enjoy an open-door policy where your voice will be heard and your opinions will matter. * Training – You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills. THE PAPE’ GROUP MAINTAINS A DRUG-FREE WORKPLACE AND AS SUCH, REQUIRES CANDIDATES TO SUCCESSFULLY PASS A PRE-EMPLOYMENT DRUG TEST.

Responsibilities

The Shop Coordinator manages the daily flow of work in the service department by assigning work orders to technicians and auditing paperwork for accuracy. They also serve as a primary point of contact for cross-functional teams to provide updates on job status and service progress.