OVERVIEW

Llechwedd Meats is a family run business established over 35 years ago. We supply meat to the wholeslale and retail sector al ver UK from our Llangefni branch. We are seeking a dynamic and experienced Shop Manager to lead our retail team. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional customer service. As the Shop Manager, you will be responsible for overseeing daily operations, managing staff, and ensuring a positive shopping experience for our customers. Your ability to communicate effectively and manage a diverse team will be key to your success in this role.

EXPERIENCE

• Proven experience in retail management or a similar leadership role is essential.
• Strong organisational skills with the ability to manage multiple tasks effectively.
• Excellent communication skills; bilingual or multilingual capabilities are highly desirable.
• Demonstrated ability to lead a team, fostering a collaborative work environment.
• Effective time management skills, ensuring that deadlines are met without compromising quality of service.
• A commitment to continuous improvement in both personal development and team performance.
  Join us in creating an engaging shopping experience that delights our customers while fostering a supportive workplace culture!
  Job Type: Full-time
  Pay: £26,000.00-£28,000.00 per year

Benefits:

• Company pension
• Employee discount
• Store discount

Work Location: In person
Reference ID: Shop Manage

• Oversee daily shop operations, ensuring efficiency and adherence to company policies.
• Manage and motivate a team of retail staff to achieve sales targets and maintain high standards of customer service.
• Implement training programmes for new employees, focusing on product knowledge and customer engagement.
• Maintain an organised shop environment, ensuring stock levels are monitored and replenished as necessary.
• Handle customer inquiries and complaints with professionalism, employing excellent phone etiquette.
• Develop promotional strategies to enhance sales and improve customer satisfaction.
• Conduct regular performance reviews with team members, providing constructive feedback and support for professional development.
• Ensure compliance with health and safety regulations within the shop.