City: Amsterdam
Department: Shops
Recruiter: Lara Stiboy
At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable.
As a Shop Manager (f/m/d) at Flix, you can make an impact by ensuring the smooth operation of our point of sale and bus station activities at Amsterdam Sloterdijk, enabling us to continue our success and growth in the Netherlands.

• Lead and motivate the field team to achieve individual and collective goals.
• Ensure compliance with Flix standards in service, reception, and sales.
• Oversee daily operations, report key information, and handle incidents effectively.
• Optimize scheduling and resources, covering for team leaders or agents when needed.
• Drive continuous improvement by identifying and implementing better practices.
• Manage onboarding and training for new hires and ongoing development for the team.
• Share insights and align with internal stakeholders on performance goals