COMPANY OVERVIEW

Edinburgh Honey Co is a family-owned business with a rich heritage in beekeeping that spans three generations. Our passion for producing high-quality, natural honey products is rooted in the beautiful Scottish countryside, where we craft honey infusions, honeycomb, soaps, and candles using sustainable practices.

SUMMARY

We are seeking a dedicated Shop Supervisor to join our team at Edinburgh Honey Co. In this role, you will oversee daily shop operations, ensuring an exceptional customer experience while promoting our unique range of honey products. Your leadership will be vital in maintaining our commitment to quality and sustainability.

REQUIREMENTS

• Proven experience in retail or sales management roles.
• Ability to work independently and take initiative.
• Excellent organisational skills with attention to detail.
• Effective time management skills to handle multiple tasks efficiently.
• Strong communication skills for engaging with customers and team members.

• Supervise daily operations of the shop, ensuring smooth and efficient service.
• Provide excellent customer service in-store and over the phone.
• Manage inventory levels and product displays to enhance the shopping experience.
• Implement promotional strategies to increase product visibility and sales.
• Work closely with the rest of the team to improve service and workflow.
• Handle administrative tasks related to sales reporting and stock management.
• Foster a positive work environment that encourages teamwork and collaboration.
• Process sales and orders (online and in-store) accurately and efficiently.