Shop Supervisor at Alta Equipment Group

Dorval, Quebec, Canada -

Full Time

Start Date

Immediate

Expiry Date

30 May, 26

Salary

0.0

Posted On

01 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Shop Operations, Workflow Management, Customer Relations, Employee Relations, Work Order Process, Department Metrics Analysis, Labor Performance Monitoring, Technician Development, Safety Standards Enforcement, Bilingualism, Mechanical Aptitude, Communication Skills, People Skills, Contact Management, Microsoft Word, Microsoft Excel

Industry

Machinery Manufacturing

Description

Come work for the largest equipment dealer in North America! Are you a hardworking individual that thrives in a fast-paced environment and looking to take your career to the next level? If so, then come join our award-winning team! We provide our employees with the following tools and resources to be successful: Long term Disability insurance Employee assistance program Extended health care Life insurance Paid time off Company Pension Plan Casual dress Dental and Vision care Employee Stock Purchase Plan Work schedule M-F Alta Material Handling is seeking a full-time Shop Supervisor for our Dorval, QC branch. The primary responsibilities of the position consist of, but are not limited to: Lead daily shop operations and ensure efficient workflow Maintain strong customer and employee relations with a focus on quality service Assign, prioritize, and coordinate work for internal and external customers Oversee the full work order process from opening to closure to ensure accuracy and timely billing Review and analyze department metrics to support operational targets Monitor work in progress, including labor performance and job status updates Support technician development through tracking of training, certifications, and skills Ensure the facility and equipment are maintained to company standards Integrate Alta’s Guiding Principles into everyday decisions and actions Enforce and promote all Safety Standards and shop PPE requirements Perform other duties as required to support the service operation Qualifications: Bilingual in French and English (mandatory) 4-6 years of previous supervisory experience preferred General knowledge of electric and liquid propane forklift units Good mechanical aptitude Excellent written and verbal communication skills Good customer relations and people skills Ability to successfully manage others Computer Skills - Hyster/Yale Contact Management, Microsoft Word, Excel, and Outlook Language Skills - Intermediate: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Reasoning Ability - High: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Mathematical Skills - Intermediate: Ability to calculate figures and amounts such as discounts, percentages. Culture is Job #1. Alta Equipment Group prides itself in the 3 P’s of business: People, Process and Product. By investing in the best people and creating a “one team” approach, Alta Equipment Group earns customers for life. If you have a passion for excellence and are ready to make a difference within our organization, we’re ready for you. Whether it’s selling the world’s-best big iron, rolling up your sleeves and servicing our industry-leading construction and material handling product brands or being a difference maker behind the scenes, we can use your skillset. At Alta Equipment Group, we believe in mutual respect and are committed to diversity while inspiring our employees to reach their maximum potential. Voted a “Top Work Place USA”, our employees across North America are committed to excellence. It’s the Alta way. So, let’s start the conversation. Click the link to apply and begin the journey of a lifetime. What we look for: At Alta Equipment Company, we are looking for candidates who are a cultural fit with our organization and understand that every task and job goes toward fostering customers for life. Along with that, a great attitude that embraces mutual respect and delivering a consistent high energy level that exudes a passion for excellence. Also, we are searching for a skill set that has a high aptitude for the position with a continual focus on investing in one’s profession through additional training and learning Other Opportunities at Alta: Please visit our careers page at https://altg.com/career/ to view other openings that may be of interest to you! Alta Equipment Group is an equal opportunity employer. This means we do not discriminate on account of age, race, religion, color, sex, national origin, ancestry, citizenship, height, weight, marital status, familial status, disability, genetic information, military status, veteran status, misdemeanor arrest record, or membership in any other classification protected under applicable law. If you believe the Company has violated its equal employment opportunity policy in any way, please contact careers@altg.com immediately.

Responsibilities

The Shop Supervisor will lead daily shop operations, ensuring efficient workflow, maintaining strong customer and employee relations, and coordinating work assignments for internal and external customers. This role also involves overseeing the entire work order process from start to finish to guarantee accuracy and timely billing.