SUPERVISION

• Supervise day-to-day shop operations, ensuring efficient workflow and smooth service.
• Assign tasks and schedules to staff (counter staff, ).
• Monitor cake production and decorating standards to maintain product quality and consistency.
• Ensure proper shop opening and closing procedures are followed.

QUALIFICATIONS & SKILLS:

• Proven experience in food retail, bakery, or cake shop supervision.
• Strong leadership and team management skills.
• Excellent customer service and communication skills.
• Knowledge of food safety and hygiene standards.
• Basic knowledge of cake production, decoration, and bakery operations (preferred).
• Computer skills for POS systems, reporting, and order management.
• Ability to work under pressure, multitask, and solve problems effectively.

Please refer the Job description for details