OVERVIEW

As a shop Supervisor you would be responsible for overseeing daily salon operations, ensuring excellent customer service, and maintaining a smooth workflow. Your role involves supervising staff, managing appointments, handling customer concerns, and ensuring the salon meets cleanliness and hygiene standards. The Shop Supervisor plays a key role in maintaining a positive salon environment and driving business growth. You must be maintaining high standards of customer service. The ideal candidate will possess strong leadership qualities and a passion for retail, with the ability to motivate a team to achieve sales targets and deliver exceptional service. Good communication skills required. Work experience of working in a salon is must. You must have been working on similar role previously.

SKILLS

• Multilingual or bilingual abilities are highly advantageous for effective communication with diverse customers.
• Proven management experience in retail or sales environments is essential.
• Strong supervising experience with the ability to lead teams effectively.
• Excellent leadership skills that inspire team collaboration and motivation.
• Exceptional communication skills for interacting with customers and staff alike.
• Proficient in merchandising techniques to enhance product visibility and sales.
• Effective time management skills to prioritise tasks in a fast-paced environment.
• Administrative experience that supports organisational efficiency within the shop.
• Professional phone etiquette for handling customer calls and inquiries.
• Strong organisational skills to maintain an orderly shop environment. We are seeking a dedicated individual who thrives in a dynamic setting and is eager to contribute to our team’s success. If you possess these skills and are ready for the challenge, we encourage you to apply for the Shop Supervisor position.
  Job Types: Full-time, Permanent
  Pay: From £39,025.00 per year

Benefits:

• UK visa sponsorship

Work Location: In perso

• Manage appointment scheduling, walk-ins, and staff allocation
• Monitor inventory and staff performance and provide feedback to the Salon Manager
• Promote salon services, retail products, and membership packages
• Foster a positive shopping experience for customers through excellent service and engagement.
• Handle administrative tasks such as scheduling, reporting, and maintaining records.
• Address customer inquiries and resolve issues promptly to maintain satisfaction.
• Collaborate with management to implement sales strategies and promotional activities.