With over 40 stores, Polonez is Ireland’s leading Eastern European food chain, on a mission to bring the “Taste of Home” to Eastern European communities and introduce new culinary experiences to the local population.

WHILE WORKING AT POLONEZ, ENJOY THESE PERKS:

• Competitive rate of pay depending on experience
• Fortnightly payments
• Career progression scheme
• Official employment
• Paid annual leave
• In store employee discount
• Comprehensive on the job training
• Career development
  Currently we are seeking to hire Shop Supervisor to join our team in Ballymena.
  As Supervisor you will be involved in the running of a store in line with company objectives and ensuring company standards. You will supervise the shop floor and coordinate employee’s activity.

TO BE CONSIDERED FOR THIS ROLE, HERE ARE THE SKILLS WE’RE LOOKING FOR:

• Minimum 6 months experience in Supervisor or Supervisor Assistant role in Retail is required
• Conversational English Language level is essential
• Proficiency in one of the Eastern European languages (e.g.: Romanian, Polish, Ukrainian, Russian, Lithuanian, Latvian, Croatian, etc.)
• Excellent communication and interpersonal skills
• Ability to adapt, prioritise tasks, and handle unexpected situations
• Strong teamwork and collaboration abilities
• Willingness to learn, self-development, and a desire for success while contributing to a positive team environment and promoting our brand
• Sales experience is preferred
• Full flexibility is required, including the availability to work on day shifts: 5 days a week from Monday to Sunday, which may include bank holidays

MAIN DUTIES OF A SHOP SUPERVISOR TYPICALLY INCLUDE, BUT NOT LIMITED:

• Overseeing daily operations of the store, including opening and closing procedures, ensuring adherence to company policies and procedures.
• Supervising and coordinating the activities of retail staff, including assigning tasks, providing guidance, and monitoring performance.
• Assisting with customer service issues, including resolving complaints and ensuring customer satisfaction.
• Managing inventory levels, including ordering stock, conducting stock checks, and ensuring accurate record-keeping.
• Providing training and development opportunities for retail staff, including coaching on sales techniques, product knowledge, and customer service skills.