THE COMPANY

At GPL Technologies, our mission is to provide powerful, reliable, and innovative technology services and leadership to creative companies by combining specialized industry expertise with excellence in engineering. We are a rapidly growing technology services firm that cater to some of Hollywood’s most notable movie studios, gaming companies, visual effects houses, and advertising firms. Our vision is to expand GPL’s presence globally, building an elite force of technology specialists focused on empowering creatives to achieve new heights.

• Providing or scheduling product and workflow setup, training and ongoing client support, conducting client health checks, identifying opportunities to expand relationships, up-selling/cross-selling new products or services, and maintaining elevated level of influence over the client lifecycle.
• Ensuring that customers derive maximum value from their engagement with the GPL Software Services Team by having successful project engagements, identifying new opportunities, and educating clients on all GPL core services.
• Participating in, and providing recommendations on, workflow and document reviews.
• Monitoring customer projects, usage data, health indicators, and growth opportunities and translate into strategies for success.
• Working with the team to troubleshoot problems quickly and efficiently.
• Contributing thought leadership and best practices, both internally and externally, around new production workflows, tools, and industry trends.
• Working with the team to document internal processes, workflows, tools and training methods.
• Responding to partner and customer inquiries in a professional and prompt manner.
• Working with client’s Development, QA and UAT teams to ensure successful implementation of projects and releases.
• Working closely with the engineering team to ensure that all tools follow a high-quality standard.
• Analyzing client needs and workflows, recommending best practices, and configuring tools to suit the identified needs