WHO WE ARE

Gear4music, a leading retailer of musical instruments and equipment, is looking for reliable, enthusiastic part time Showroom Assistant to join our brilliant showroom team in Clifton Moor, York.
Your role will be to greet customers, help them find what they need, and make their experience in store a positive one.
This is a part-time position (14.5 hours a week.) You will be required to work Saturdays (9.45-4.45pm) and one weekday (9am-5.30pm.) There is also potential to work extra hours providing holiday cover as and when needed.

WHAT YOUR SKILL SET MAY LOOK LIKE

Whilst we have an idea in mind of what we need, we are inclusive, and we want applications from people with diverse backgrounds and experiences that can come together to make this new team into a success. If you are excited but not sure you tick every box, please apply, you may be the exact person we are looking for.

• Confident and friendly manner towards customers and colleagues.
• Good Knowledge of musical equipment and instruments.
• Excellent communication skills.
• Computer literacy – MS-Office, Outlook and Internet.
• Good technical understanding of musical instruments.
• Experience in product presentation and have a good eye for detail.
• Professional experience in retail or customer service is an advantage.

You will welcome our customers into the showroom, help them to find what they are looking for and provide great customer service.

• Providing advice to customers regarding instruments in the showroom, mainly guitars.
• Demonstration of instruments and musical equipment.
• Stock control and management.
• Ensuring the Showroom is always well stocked and well presented.
• Addressing and solving any customer service issues in a professional and efficient manner.
• Being adaptable and able to assist customers with purchases outside of your specialist area.