Showroom Coordinator at Pratt + Larson

Portland, Oregon, United States -

Full Time

Start Date

Immediate

Expiry Date

07 May, 26

Salary

0.0

Posted On

06 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Operations, Office Administration, Organizational Skills, Microsoft Office, CRM Systems, ERP Systems, Communication Skills, Problem Solving, Teamwork, Fast-Paced Environment, Client Service, Sales Support, Event Coordination, Workflow Optimization, Vendor Management

Industry

Glass;Ceramics and Concrete Manufacturing

Description

Description Pratt + Larson is on a mission to enrich the lives of our team, our partners, and our customers. We are a team of dreamers, creators, and magicians. We pour our heart and soul into our work, and it shows. We’re always looking for passionate, imaginative people to collaborate with on the next awe-inspiring design – and we’ve built our company around the growth and engagement of people like you. If that stokes your fire, we’d love to hear from you. To learn more about our company and what we do here, check out our website at www.prattandlarson.com Take a look at the job below and if you think this job is a good match for you, please send us your resume and we will take a look. We look forward to hearing from you! It all boils down to one question: Do you have Tile Dreams? This job is full-time, daytime shift hours; Monday – Friday, 8:30am - 5:00pm Full Time Employee Benefits Include: 401k and 2% match Medical Insurance Flex Spend Account Dental Insurance – the core plan is no cost to our employees Vision Insurance Company paid Life Insurance Employee Referral bonus Employee Discount Employee Assistance Program Paid Time Off and Holiday Pay Requirements Position Summary The Showroom Coordinator plays a critical role in shaping the tone and rhythm of the showroom and overseeing the day-to-day operations. From vendor communications to client support, workflow optimization to culture building, this role supports the sales team and is responsible for all showroom administrative duties. Key Accountabilities · Set the tone for the showroom by ensuring a welcoming, functional, and visually inspiring environment—every day. · Act as the central liaison between vendors, suppliers, and internal teams to ensure accurate, timely order processing and issue resolution. · Review and manage sales orders, order confirmations, pricing updates, return authorizations, credit memos, and freight claims—ensuring accuracy at every step. · Maintain up-to-date product and vendor data across showroom systems, including pricing, item details, and availability. Communicate updates to the sales team clearly and proactively. · Support daily operations, scheduling, and reporting in partnership with the Showroom Partnership Manager. · Coordinate systems and tools—filing, printers, phones, software platforms—and train assistants or interns on key operational processes. · Jump in where needed to support client service, whether answering phones, setting appointments, or general sales help. · Assist and participate in showroom events and tours – including coordination, supplies, set up and clean up. · Help keep the showroom and shared workspaces organized, clean, and ready for clients. · Foster a warm, can-do presence with clients and colleagues—always anticipating needs and solving problems before they arise. · Participate in team and companywide meetings. Core Values: Must embrace and reflect Pratt + Larson’s missions and values: Enrichment, Cultivating Culture, Tile Dreams, Leading the Way and Taking Ownership Skills and Competencies: · 2+ years in customer service, operations, or office administration—experience in a design or showroom setting is a plus. · Sharp organizational instincts and a love for creating structures that help others thrive. · Proficiency in Microsoft Office and familiarity with CRM or ERP systems (bonus if you’ve worked with design or inventory platforms). · Strong communication skills and the ability to work seamlessly across departments and personalities. · Comfort in a fast-paced, ever-evolving environment and a willingness to roll up your sleeves wherever needed. Performance Standards All Sales employees are held to measurement of the following performance standards: • taking responsibility • customer focus • problem solving/creativity • collaboration/teamwork • attendance/punctuality • safety Annual performance evaluation based on position’s expected standards and attainment of annual goals established between supervisor and incumbent. Working Conditions The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to remain in a stationary position and to move about. The employee is frequently required to operate equipment such as computers and copiers. The employee is regularly required to observe, identify, detect, and communicate by exchanging information and expressing themselves. The employee must occasionally lift and/or move up to 20 pounds. Disclaimer The above statements are intended to describe the general nature and level of the work being performed by people assigned to this position. This is not an exhaustive list of all duties and responsibilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pratt + Larson reserves the right to amend and change, assign or reassign duties and responsibilities to this job to meet business and organizational needs as necessary at any time.

Responsibilities

The Showroom Coordinator is responsible for overseeing the day-to-day operations of the showroom, ensuring a welcoming and functional environment. This role includes managing vendor communications, sales orders, and supporting the sales team with administrative duties.