• Showroom Support
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• Greet & qualify all customers coming in

• Use Salesforce to communicate with showroom team
• Assign customer to appropriate consultant
• Monitor customer flow incl wait times & appointments
• Send out daily follow-up emails
• Answer phones & assist callers
• Work with manager & staff to monitor showroom maintenance
• Monitor, organize, and maintain showroom samples, literature & printed assets
• Assist staff with vendors by checking on POs, delivery status, obtaining information, etc.
• Organize and maintain back office
• Assist customers
• Assist with sample requests for projects
• Work with Customer Support Specialist to assist customers with returns, etc.
• Create Spec Books for Consultants
• Create Mood Boards, Customer Presentations, & Sample Boxes for consultants
• Create contracts for design services
• Help store manager with daily agenda
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• Order supplies for showroom.

• Prepare the showroom for opening and closing.
• General
• Attend & complete all trainings offered – incl. online & in-person
• Attend field measures & site visits with designers as requested
• Attend events as requested – in-house & off-site
• Assist with execution of in-house events as requested

REQUIRED EDUCATION AND EXPERIENCE

• Minimum Associates Degree. Interior Design or related a plus.
• Must have interest in interior design and home décor.
• Retail or other sales experience a plus.
• Strong command level of cutting-edge technology – various apps, all aspects of virtual meetings, document sharing, CRM, multi-platform integration.
• Microsoft Office 365 (All aspects of Outlook, Teams, SharePoint, PowerPoint, Excel)
• Adobe Acrobat Pro experience a plus
• Experience with graphic or home design/architecture software a plus.

Please refer the Job description for details