JOB OVERVIEW

We are currently seeking a Counter Assistant to assist with the day-to-day running of our busy showroom. The role will involve dealing with customer enquiries, processing sales, stock replenishing and general upkeep of the showroom floor

SKILLS & EXPERIENCE

• Must have at least 1 year’s direct customer sales experience.
• Good numeracy and literacy skills.
• The ability to negotiate with customers.
• Capable of working on their own and make successful decisions contributing to a sale.
  Job Types: Full-time, Permanent
  Work Location: In perso

• Provide excellent customer service.
• Communicate effectively with customers.
• Provide a welcoming and friendly environment for customers.
• Resolve customer queries and complaints in a timely and appropriate manner.
• Carry out counter sales and customer orders.
• Provide support for other trade counters as required.
• Assist with showroom security.
• Display product ranges and equipment.
• Where applicable, arrange PDI (pre-delivery inspection) for equipment sold.
• Work on electronic point of sale system.
• Replenish showroom shelves, create daily pick-lists and retain high shop-keeping standards.
• Ensure customers are charged correctly through accurate shelf edge labels.
• Ensure cleanliness and presentation levels in the showroom.
• Careful product handing, storing and security of stock.
• Ensure all delivery notes are checked against deliveries and discrepancies reported.
  *May be required to carry out additional tasks which are appropriate to the post.