Showroom Design Representative at Terrazzo & Marble Supply Co of Illi

Wheeling, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Sep, 26

Salary

24.0

Posted On

08 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Order Processing, Communication, Multi-tasking, Relationship Building, Appointment Scheduling, Detail Oriented, Professional Demeanor

Industry

Wholesale Building Materials

Description

Description TMS Manufacturing is a 100% Employee-Owned, industry-leading business with over 75 years of success. We are one of the largest distributors of natural stone slabs, poured-in-place terrazzo, and quartz surfacing. We believe that the teamwork and dedication of our employee-owners are the cornerstone of our success. We are looking for a Full-Time, Permanent Showroom Design Representative. The primary responsibilities include greeting clients in a friendly, professional manner and providing courteous customer service in person or over the phone. Requirements Responsibilities: Greets clients in a professional friendly manner Answers phones, book appointments, stock checks, assisting fellow colleagues when needed. Performs customer service duties when needed. Builds effective relationships and trust with customers and potential customers by listening to their needs and informing them about products and services that are most appropriate to their situation. Responds to customer inquiries timely and appropriately. Performs other duties as assigned by supervisor. What You Need to Get the Job Done: Friendly, outgoing, and welcoming personality. High school diploma, general education degree (GED), or related experience. Excellent customer service skills. Proficient in order processing systems. Commitment to high standards. Ability to multi-task and work effectively in a stressful atmosphere. Professional appearance and demeanor. Ability to effectively communicate with people at all levels and from various backgrounds. Versatility, flexibility, and willingness to work within constantly changing priorities with enthusiasm. Ability to stand for long periods of time. Being detail-oriented with important information between HOmeowners, designers/contractors, or fabricators. What You'll Love About Us: Great Company Culture: Ownership culture means being invested in each other's success. Passion, Accountability, Trust, Resilience, Innovation, and Collaboration are the core cultural values that guide us. Work that Stays at Work: True work-life balance. Rest and Relaxation: Three weeks of Paid Time Off for a beginning year, growing to five weeks with longevity. Nine paid holidays and five paid early dismissals. Health Benefits: Medical with HSA (with company match) and FSA options, dental, vision, long-term disability, life insurance, and an employee assistance program. Prepare for the Future: 401(k) with company match, ESOP contributions, and employee financial education.

Responsibilities

The representative is responsible for greeting clients professionally and providing high-quality customer service both in person and over the phone. They build trust with customers by identifying their needs and recommending appropriate stone and surfacing products.