Showroom Manager at Hermes

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Oct, 26

Salary

95000.0

Posted On

21 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sample Management, Inventory Control, Launchmetrics, Fashion GPS, Microsoft Excel, Logistics Coordination, Luxury Retail Operations, Asset Protection, Team Management, International Shipping, Condition Checking, Cross-functional Collaboration

Industry

Retail Luxury Goods and Jewelry

Description

The Team: The Communications department is responsible for strategic deployment of Press & Influencer Relations, Special Events and Advertising across all media channels to support the growth of awareness for Hermès in the US. Our mission is to share the rich story of Hermès, highlighting the value of creativity, commitment to quality and signature craftmanship model. Our strategy is based on the activation of 360 media campaigns employing Paid, Owned and Earned media. The Opportunity: As the Showroom Manager, you will provide direct support to the Press & Influence team by managing sample trafficking as well as overall inventory support. You will contribute toward a clean annual inventory with low shrink by upkeeping a highly organized system of sample management and cycle counts. About the Role: Stock & Inventory Management * Maintain complete, accurate records of all press samples across categories (ready-to-wear, leather goods, silk, jewelry, footwear, accessories, homeware) using the sample management system (e.g. Launchmetrics/Fashion GPS) * Receive, register, tag, and photograph new collection samples upon arrival each season * Conduct regular inventory audits and reconciliations; investigate and resolve discrepancies * Organize and maintain the press showroom and stockroom to Hermès standards of order and presentation Loans & Logistics * Process all incoming sample requests from magazines, newspapers, digital media, stylists, and international Hermès subsidiaries * Prepare, pack, and dispatch send-outs with appropriate documentation, insurance, and customs paperwork for international shipments * Track all outgoing loans, monitor return deadlines, and chase overdue items with tact and persistence * Perform condition checks on all returning samples; flag damage, coordinate repairs with the ateliers, and manage related follow-up * Send and track credit requests for all loans, ensuring Hermès is correctly credited Team & Cross-Functional Support * Act as the primary point of contact for the press team on all matters of sample availability and location * Manage and oversee 3 freelancers, delegating tasks and ensuring quality and consistency of work * Ensure compliance with all asset protection and inventory control guidelines while fostering strong cross-departmental relationships to maintain clear communication regarding processes and procedures. * Coordinate closely with the collections, merchandising, and retail teams on sample allocation each season * Support shoot productions, press days, showroom appointments, and events with sample preparation and on-site stock support * Assist with end-of-season processes: sample returns to Paris, archiving, and internal sales or destruction protocols * All other duties assigned by supervisor Supervisory Responsibility: * Yes Budget Responsibility: * Yes About You: * 3–5 years' experience in fashion sample management, press office coordination, or luxury retail stock operations * Proficiency with sample tracking software (Launchmetrics/Fashion GPS or equivalent) and Excel * Exceptional organization, attention to detail, and follow-through * Discretion and a strong sense of service; comfortable working with high-value products and confidential collections * Calm under pressure, especially during fashion week and shoot deadlines * Physically comfortable with the demands of stockroom work (lifting, packing, standing) The range for this position is $90,000 - $95,000 Annually. Actual rates are determined based on the job, location, and individual experience. We are looking for a candidate that has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations. Hermès is proud to offer a variety of benefits to support the needs of our employees and their families, including: * Commission and bonus incentives based on sales performance * Medical, Dental, Vision * Life Insurance and Disability * Paid time off (annual vacation of 15 days, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick & safe time) * Paid Parental leave and transition time * 401(k) and Roth Retirement plan with company matching and profit sharing * Various voluntary benefits such as flexible spending accounts, fitness reimbursement, voluntary life insurance * Product discount and EAP resources * Access to Calm App, Health Advocate, Family Building Support and more! Company Overview: Since 1837, Hermès has remained faithful to its artisan business model and humanist values. We place people at the heart of what we do and aspire to make a positive impact on the world. The freedom to create, the constant search for beautiful materials, the transmission of a savoir-faire of excellence and the aesthetic of functionality define the singularity of Hermès, a house dedicated to making highly-crafted, beautiful objects made to stand the test of time. An independent, family-owned company, Hermès is dedicated to keeping production in France through its 42 workshops, The Hermès organization is also a truly global community with a network of 310 stores in 49 countries. Hermès employs more than 15,000 people worldwide with over 6,000 of the workforce being Hermès craftspeople engaged in making artisanal products, nurturing a 180+ year tradition of creativity and innovation. At Hermès, our actions for sustainable development and corporate social responsibility are founded in values passed down by generations of humble artisans who have shaped the story of our house and the integrity of our objects. The roots of Hermès’ success and longevity lie in a sense of responsibility; a quest for authenticity and respect for time and preservation of natural resources. All at Hermès wish to leave a positive footprint on the world, a mission that’s at the heart of our commitment to progress. This narrative can be experienced in a series of shorts films “Footsteps Across the World” available on our website. Link here [https://www.hermes.com/us/en/story/135446-footsteps-across-the-world/]. Our Commitment: Family is at the heart of Hermès. At Hermès of Paris, we are committed to being a Maison for All, a home where we make efforts to generate, support and advance the values of diversity, inclusion and family both within our own walls and in the wider world. At Hermès of Paris we look to create a diverse workforce of talented and unique individuals with different backgrounds, skillsets and worldviews that will enrich our Hermès of Paris family. We support our individual team members personal and professional success through a culture that values equality, individuality and fairness and through an environment where individuals can thrive and feel comfortable being their authentic selves. Beyond the walls of our Maison, we advance our DIF values through the work that we do in partnership with our community and non-profit partners. At Hermès of Paris, we are proud to be an equal opportunity workplace. It is the policy of Hermès of Paris, Inc. that applicants for employment are recruited, selected and hired on the basis of individual merit and ability with respect to positions being filled and potential for promotion or transfer which may be expected to develop. Applicants are recruited, selected and hired without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. In addition, personnel procedures and practices with regard to training, promotion, transfer, compensation, demotion, lay off or termination are to be administered with due regard to job performance, experience and qualifications, but without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. Hermès of Paris, Inc. also provides reasonable accommodations to qualified individuals with disabilities, in accordance with applicable laws. We collect personal information (PI) from you in connection with your application for employment with Hermes, including the following categories of PI: identifiers, personal records, commercial information, professional or employment information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment. For additional details or if you have questions, contact us at address privacy.us@hermes.com [privacy.us@hermes.com]. Please do not submit resumes or applications to this email address. A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs nearly 25,185 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources. Sixteen artisanal métiers feed the creativity of the house, whose collections are presented in over 300 stores around the world. Hermès of Paris (HOP), the United States subsidiary, opened its first boutique in Beverly Hills in 1972. Today, the company operates 39 boutiques and an accessories pop-up shop, in addition to a Distribution & Service Center located in New Jersey. The Corporate Headquarters is situated in the heart of New York City, in close proximity to the Client Relations Center and Campus Hermès, the company’s training center. Hermès of Paris also maintains a regional Corporate Office in Beverly Hills. The organization employs more than 1,500 associates, and this number continues to grow. The subsidiary’s expansion is supported and guided by President & Chief Executive Officer Diane Mahady and the Senior Leadership Team. We are proud to be an equal opportunity workplace. It is the policy of HOP, that applicants for employment are recruited, selected and hired on the basis of individual merit and ability with respect to positions being filled and potential for promotion or transfer which may be expected to develop. Applicants are recruited, selected and hired without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. In addition, personnel procedures and practices with regard to training, promotion, transfer, compensation, demotion, lay off or termination are to be administered with due regard to job performance, experience and qualifications, but without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. HOP also provides reasonable accommodations to qualified individuals with disabilities, in accordance with applicable laws.

Responsibilities

Manage the trafficking and inventory of press samples across multiple luxury categories to ensure accuracy and low shrink. Coordinate loans for media and stylists, including international logistics, condition checks, and credit tracking.