Showroom Manager at Lightology LLC

Chicago, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

27 Apr, 26

Salary

80000.0

Posted On

27 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Sales Management, Customer Service, Team Development, Organizational Skills, Retail Experience, Event Planning, Client Relationship Management, Data Analysis, Merchandising, Problem Solving, Emotional Intelligence, Creativity, Design Expertise, Communication, Collaboration

Industry

Retail

Description

Description Lightology is the largest contemporary lighting showroom in North America. Our goal is to educate our customers on the intricacies of lighting design. And with this knowledge, our customers come to appreciate the significant impact that great lighting design can have on their home, office, store or restaurant. This knowledge, accompanied by a partnership with our staff and our exceptional product line gives our customers all the tools necessary to create an atmosphere uniquely suited to their needs. Find us at www.lightology.com Position: Showroom Manager Position reports directly to: CEO Location: 215 W. Chicago Ave, Chicago, IL 60654 Job Type: Full-Time Pay Range: $55,000 - $80,000 Salary We are seeking a dedicated and motivated leader to run our flagship award-winning downtown Chicago location. Lead our team of sales representatives and support staff in providing luxury service to our customers. As Showroom Manager, you will guide a team of sales and support staff in delivering a high-end customer experience. You will be responsible for daily operations, sales performance, team development, and maintaining the overall look and feel of the showroom. Responsibilities Deliver an exceptional, luxury-level in-store experience to every guest Foster a culture of service excellence and collaboration Resolve escalated customer service issues with professionalism and care Identify and implement improvements in service and process Maintain a tidy, organized showroom environment that aligns with brand standards Manage in-store merchandising display production and rotation. Work with the internal team to ensure display inventory is current and accurate Conceptualize, organize (including all logistics), and produce showroom events to support brand engagement and client outreach Lead recruiting, training, mentoring, and scheduling of in-store staff Maintain and grow client relationships and trade partnerships Work with marketing to coordinate promotions, events, and sales strategies Analyze sales data to identify trends and optimize performance Support and coach showroom staff, including sales associates and design consultants Weekend availability is required Additional duties as assigned Requirements Bachelor’s degree or equivalent experience 3–5 years in a leadership role within a retail or showroom environment Prior sales experience required; sales management preferred 1-2 years’ experience working with an ERP (Enterprise Resource Planning) system Saturday availability is mandatory About You A self-starter with strong organizational skills Customer-focused and passionate about delivering exceptional retail experiences Experienced in driving sales and consistently meeting performance goals A confident leader who inspires and develops others Skilled in reading client style and spending power to shape strategic in-store decisions Brings expertise in design, offering insight that reinforces our brand and elevates the showroom environment Holds institutional knowledge—understanding product trends, client behavior, and daily operational rhythms Provides valued leadership grounded in emotional intelligence, creativity, and intuition—enhancing both team dynamics and the customer experience Comfortable managing multiple priorities in a fast-paced setting Benefits Competitive pay Health, Dental, and Vision Insurance enrollment the 1st of the month after 30 days of employment 401(k) Retirement plan after 6 months of employment 80 hours of accrued vacation time, prorated your first year 40 hours of Sick Time off annually, prorated your first year Paid company holidays, starting after 30 Days of employment Company sponsored Life with AD&D Insurance Policy Coverage Short Term, Long-Term Disability, Life, and AD&D optional Insurance benefits the 1st of the month after 30 days of employment

Responsibilities

As Showroom Manager, you will lead a team in delivering a high-end customer experience while managing daily operations and sales performance. You will also be responsible for team development and maintaining the showroom's overall appearance.