Showroom Sales Consultant - Myrtle Beach, SC at Gateway Supply Company

Myrtle Beach, South Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

28 May, 26

Salary

0.0

Posted On

27 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Sales Expertise, Product Knowledge, Consultation, Needs Assessment, Design Consultation, Transaction Management, Order Coordination, Relationship Building, Upselling, Cross-selling, Microsoft Office Suite, Attention To Detail, Organization, Multi-tasking

Industry

Wholesale

Description

About Us: Gateway Supply is a leading provider of HVAC and Plumbing supplies dedicated to delivering exceptional customer service, fostering a culture of safety, and driving growth through innovation and teamwork. We are seeking a highly motivated and customer-focused individual to join our team as a Showroom Sales Associate! Company Website: www.gatewaysupply.net About the Role: This position is a customer-facing role that combines sales expertise with product knowledge to drive revenue and customer satisfaction. This position serves as the primary point of contact for diverse clientele, including homeowners, contractors, designers, and builders. You'll interact with customers at various stages of their projects—from initial concept and design consultation to final purchase decision—positioning yourself as a trusted advisor. The job encompasses both retail floor sales and the ability to communicate effectively with trade professionals and design-oriented clients who may have complex specifications. Job Duties and Responsibilities: * Customer Consultation: Greet customers, qualify their needs, and conduct needs-assessment conversations to understand project scope, design preferences, and budget * Product Expertise: Demonstrate fixtures, explain materials (ceramic, porcelain, glass, stone), finishes, water efficiency ratings, and compatibility with existing plumbing systems * Sales & Recommendations: Present tailored product options, highlight value propositions, and guide customers through the decision-making process * Design Support: Assist with spatial planning, color/style coordination, and product combinations; collaborate with designers and architects on specifications * Transaction Management: Process sales, handle payments, manage quotes, and coordinate orders for delivery or contractor pickup * Showroom Maintenance: Maintain clean, organized displays; keep products functioning; rotate inventory; ensure signage and pricing are accurate and current * Professional Relationships: Build rapport with repeat customers, contractors, and trade partners; handle special requests and complex orders * Sales Goals: Track performance metrics, meet or exceed monthly/quarterly targets, and identify upselling and cross-selling opportunities * Administrative Duties: Maintain customer records, prepare documentation, and communicate with back office and warehouse teams What We Look for in a Candidate: * Customer Focused: A strong commitment to delivering exceptional customer service * Positive Attitude: A positive, enthusiastic attitude and professional demeanor. * Multi-Tasking Ability: Ability to multi-task and prioritize tasks effectively * Attention to Detail: Strong attention to detail and accuracy a must * Organization Skills: Highly organized and proficient with computers and office software * Team Player: Ability to work independently and as part of a team Qualifications Requirements: * 1-2 Years of Showroom, Retails or Sales experience: Proven track record of sales growth and strong customer service * 18+ Years Old: Must be at least 18 years old to apply * Willing to Learn: Eager to learn Gateway Supply's operations and products * Proficiency in Microsoft Office Suite: Word, Excel and Outlook * Professional appearance and demeanor Why Choose Us: * Competitive Wages and Benefits: We offer a comprehensive compensation package that includes competitive wages and benefits * Opportunities for Advancement: We invest in our employees' growth and development, providing opportunities for advancement and professional growth

Responsibilities

This role involves acting as the primary point of contact for diverse clientele, combining sales expertise with product knowledge to drive revenue and customer satisfaction through consultations and tailored recommendations. Key duties include demonstrating fixtures, assisting with design support, processing sales transactions, and maintaining showroom displays and inventory.