WE WELCOME DIVERSE TALENT

We’re proud of our inclusive workforce and we encourage applications from people of all backgrounds and life experiences. Whether you’re returning to work, exploring a new career path, or seeking a new challenge—you belong here.

ABOUT US

Join a growing market-leading brand of support services to work with the UK’s largest brands such as Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, BBC StudioWorks, and many more.
Carlisle currently employees over 5,000 dedicated and enthusiastic staff members to deliver events, security cleaning, and retail facilities support services across the UK’s most renowned sites and critical infrastructure.
Apply today to find out more and embark on an exciting career journey filled with unrivalled recognition schemes and progression opportunities aimed at helping you achieve your true potential.

As a SIA Frontline Customer Service Agent, you’ll play a key role in ensuring a safe, smooth, and welcoming experience for all travellers. Your core responsibilities will include:

• Greeting and assisting passengers at various touchpoints providing first class customer service.
• Responding to incidents calmly and efficiently
• Acting as a visible, reassuring presence to enhance passenger confidence
• Collaborating as part of a supportive and professional team
• Help assist in vehicle search’s
• Ensuring the safety and security of colleagues and customers, providing a sense of assurance.