Role Summary
As a Warehouse Manager at Silver Cove, you will oversee the day-to-day operations of our warehouse and outdoor yard spaces, actively seek out wholesale buyers, and support logistics for both our retail locations and events division. Your role includes organization and time management, pricing and labelling, maintaining accurate pricing and inventory records, operating equipment, managing and approving keystone(wholesale) customer files, maintaining and expanding the wholesale website and supporting retail sales initiatives. You will also assist with the setup and tear-down of our Red Deer Rock N’ Gem Shows.

Responsibilities

• Oversee shipping, receiving, warehousing, distribution, and maintenance operations
• Supervise, schedule, train and maintain quality warehouse team members
• Manage Keystone program: actively seek out, vet and approve applicants, maintain digital and physical records, and communicate updates to all stores/road teams
• Maintain the master pricing reference document in the shared Excel workbook; send regular updates to management
• Actively engage with and upsell to primarily wholesale clients.
• Operate and maintain warehouse equipment including forklift, backhoe, tractor, pallet jack, weed eater, Lawn mower, Sawzall, and basic power tools.
• Maintain a clean, organized, and safe warehouse and yard area
• Track inventory levels, conduct stock counts, and resolve discrepancies
• Assist with sales and customer service in-person and online
• Ensure safe, secure, and efficient handling of all materials and equipment
• Support content updates on the company website and coordinate with retail for consistency
• Communicate with department heads, store managers, and road crew to support team goals
• Maintain accurate records and adhere to company procedures·
• Assist with larger events within 150 km of the warehouse to promote wholesale and the company as a whole.

Skills & Qualifications

• Class 5 or higher driver’s license
• Forklift operation certification (or willingness to obtain)
• Ability to lift and carry up to 40 lbs
• Experience operating equipment such as a forklift and backhoe
• Strong organizational and communication skills
• Experience supervising and training team members
• Familiarity with POS systems and Excel-based inventory tracking
• Experience with retail or warehouse software
• Customer service skills with a proactive and solutions-focused mindset
• Ability to multitask in a self-starting environment
• Strong attention to detail and safety
• Interest in rocks, minerals, and fossils with a willingness to learn

Physical Demands/working conditions
· * Lifting and moving up to 40 lbs unassisted
· * Frequent standing, walking, bending, and operating equipment
· * Working both indoors and outdoors in changing weather
· * Shared accommodations when traveling (if required)
· * Performing yard work duties: mowing, weeding, general site upkeep
· * Supervising and directing temporary or casual help
· * Adherence to safety protocols during all equipment and material handling
Perks and Benefits
Silver Cove is dedicated to our team and work hard to ensure the best possible experience. The following perks are included for our staff:
Staff Discount:
Staff members receive discounted rates on the majority of retail priced items on our sales floor. This discount matches our small business discount and can be up to 50% off the marked price. Please see the current discount schedule for full details.
Company Merchandise:
Silver Cove regularly offers Silver Cove branded products to our staff to wear proudly both on shift and off shift. Options will vary but may include clothing, pens, hats, bags, or hoodies.
Health & Benefits:
Silver Cove has a benefits plan available for full time staff after six months of employment. Please enquire as to your eligibility.
About Silver Cove
Silver Cove is owned & operated by husband/wife team Chris & Melissa Robak and began as a hobby in 2004, turning professional in 2007. It has grown in leaps and bounds, and is involved in every aspect of the mineral industry, from digging and mining, to cutting and polishing, to wholesale and retail sales.
Silver Cove is an inclusive, upbeat company focused on creating a positive work environment where both employees and customers look forward to walking in the door each day. It is a place to learn and explore the world of crystals and minerals, with the opportunity grow and to discover something new every single day.
Job Type: Full-time

Benefits:

• Store discount

Flexible language requirement:

• French not required

Schedule:

• Monday to Friday
• Weekends as needed

Work Location: In perso

• Oversee shipping, receiving, warehousing, distribution, and maintenance operations
• Supervise, schedule, train and maintain quality warehouse team members
• Manage Keystone program: actively seek out, vet and approve applicants, maintain digital and physical records, and communicate updates to all stores/road teams
• Maintain the master pricing reference document in the shared Excel workbook; send regular updates to management
• Actively engage with and upsell to primarily wholesale clients.
• Operate and maintain warehouse equipment including forklift, backhoe, tractor, pallet jack, weed eater, Lawn mower, Sawzall, and basic power tools.
• Maintain a clean, organized, and safe warehouse and yard area
• Track inventory levels, conduct stock counts, and resolve discrepancies
• Assist with sales and customer service in-person and online
• Ensure safe, secure, and efficient handling of all materials and equipment
• Support content updates on the company website and coordinate with retail for consistency
• Communicate with department heads, store managers, and road crew to support team goals
• Maintain accurate records and adhere to company procedures·
• Assist with larger events within 150 km of the warehouse to promote wholesale and the company as a whole