PUT THE CARE IN YOUR CAREER!

At CCSI, our mission is to activate possibilities for our customers and employees through collaboration, compassion, equity, and imagination. For more than 30 years, CCSI has been a leading non-profit partner to local governments, schools, and community-based organizations, helping them improve their business processes so they can focus on their missions. If you’re looking for a career with purpose that creates lasting change in the community, we encourage you to apply.
CCSI is partnering with the Onondaga County Department of Children and Family Services to hire a Single Point of Access (SPOA) Specialist . This position is employed by CCSI and working on behalf of the Onondaga County Department of Children and Family Services

ADDITIONAL REQUIREMENTS:

• Satisfactory completion of all required background screenings.
• Be able to work flexible hours to accommodate meeting schedules.
• A valid Class D New York State Driver’s License

• Serving as the contact for high need individuals in the community and a liaison to referral sources such as the local police departments, hospitals, and other community service providers.
• Partnering with individuals in need to complete an assessment of needs, explore supports, assist with problem solving and identifying long and short-term solutions, complete appropriate SPOA referrals, and consent to obtain services and community supports.
• Establishing and maintaining positive relationships and open communication with referred individuals, referral sources, governmental units, and community organizations.
• Providing education and technical assistance to community agencies, governmental units, partner programs, individuals, and walk-ins as needed.
• Processing incoming referrals, including inquiries from individuals, families, and providers, and tracking progress through to service connection.
• Sharing referrals and decision making with the identified individual to receive services through in person assessments and established intake processes.
• Facilitating and assigning community agencies selected referrals for individuals who are determined eligible.
• Creating, maintaining, and updating a list of community resources; assisting with linkages to those services; and identifying specialty services available in the community for individuals with a Serious Mental Illness (SMI).
• Collecting monthly statistical data and reports on referrals and outcomes to SPOA team.
• Traveling to local hospitals, residential facilities, client residences, training sites, and/or other community locations.
• Performing other duties as assigned.
  Requirements: