WHAT WE NEED

Oivan is seeking a talented and experienced SIP Integration Engineer to join our team for a 9 to 18-month engagement. This is a full-time position located in Riyadh. The successful candidate will be tasked with developing seamless integration between our WebRTC-based videoconferencing system and Cisco Webex.
Candidates should possess strong technical skills in SIP, WebRTC, and Cisco Webex, along with troubleshooting and optimization capabilities. Project experience in VoIP installations and familiarity with Cisco Systems is preferred. This role will collaborate closely with the IT department to create an innovative system designed to enhance productivity, managing both VoIP hardware and software.
By joining us, you will play a crucial role in supporting one of our key customers while contributing to Saudi Arabia’s Vision 2030. Your efforts will strengthen a platform essential for improving timely information access and advancing healthcare innovation, aligning with the nation’s commitment to technology-driven progress.

WHO WE ARE

At Oivan, we are a vibrant global community of dedicated professionals in IT, Business, Marketing, and Administration. Our presence spans worldwide, providing you with the opportunity to engage in a dynamic, multicultural work environment filled with diverse perspectives. We embrace our Nordic heritage, which enriches our international workplace culture. Guided by our core values of Reliability, Responsibility, and Fellowship, we are committed to excellence and making a meaningful impact. Join us in our mission to deliver outstanding quality and foster positive change!

WHAT YOU’LL DO

The successful candidate will be responsible for building a SIP to WebRTC bridge and integration into a secure videoconferencing system. The role requires deep knowledge of VoIP/SIP/WebRTC technologies.
The ability to build custom solutions, using the mentioned technologies as well as knowledge of Cisco devices are essential to troubleshoot and optimize the integration processes.

RESPONSIBILITIES:

• Design and implement SIP-based integration solutions for WebRTC and Cisco endpoints.
• Provide technical leadership in SIP and WebRTC, ensuring best practices are maintained.
• Support engineering and project management in voice communications for medium to large projects, including assessments, design, planning, integration, testing, and implementation.
• Create and maintain technical documentation (network designs, SOPs, user guides) for customer education and knowledgebase support.
• Diagnose and resolve SIP integration issues, including call setup and connectivity.
• Advise on network switch configuration for optimal performance and troubleshoot VoIP/SIP hardware problems.
• Collaborate with software developers, network engineers, and product managers for seamless integration.
• Analyze existing VoIP networks and support daily operations of the VoIP system.