Job Requisition ID: 4054
Legal Entity: Monash Health
Location:Dandenong, VIC, AU, 3175
Employment Type: Full Time Fixed Term
Posting Date: 25 Mar 2025

ABOUT THE ROLE

Site Administration Supervisor - Full-time (Fixed term, 12 months)
Monash Imaging is a busy, multi-modality department providing diagnostic and therapeutic imaging services to the outer southeast region of Melbourne and West Gippsland for adult and paediatric patients offering patients and families a friendly atmosphere together with innovative technology to deliver the very best patient experience.
As the Site Administration Supervisor, this integral leadership role, is responsible for organising and overseeing the day-to-day activities of Monash Health Imaging at a site level. Key to this role is ensuring compliance of administration processes and procedures to provide consistent outcomes for the delivery of imaging services. This is a leadership role, involves managing and mentoring a medium sized administrative team based mainly at Dandenong Hospital. The Supervisor will need to ensure competencies are met and data entry is accurate, as well as co-ordinate the overall administration function, including implement service-wide initiatives and workflow procedures.

Other key duties and responsibilities include:

• Rostered in a service delivery position
• Manage daily administration operational requirements
• Maintain administration roster
• Provide collaborative support to the Imaging Network Administration Manager and Site Chief MIT
• Mentoring staff to assist learning
• Conduct Performance enhancement of administration staff
• Collaboration with senior administration leadership for staff recruitment for site

As an experienced Administrative Supervisor, you are passionate, lead by example and take pride in working collaboratively across a multidisciplinary team to oversee the day-to-day activities of your team in the delivery of the best imaging and interventional radiology services for our community. To ensure your success in this role, you will have following demonstrated skills, experience and knowledge:

• Nationally recognised qualification in administration and/or office management and/or office management and/or demonstrated experience in office management (preference Health-related industry).
• Extensive vocational experience in office administration and/or office management
• Outstanding communication skills to engage with, build and mentor and team
• Ability to maintain confidentiality and privacy of patient information
• Professional customer-oriented mindset
• Exceptional attention to maintain financial accountability
• Sound knowledge and use of computer skills including information systems, MS Office, specialised application and/or in-house systems
• Demonstrated flexibility to adapt to changing situations readily
• Strong team player attributes
• Open to ongoing learning and share skills and knowledge with team
• Inspiring leadership skills and motivation to ensure a positive team environmen