Site Assistant (Nights) at Colorado Village Collaborative

Denver, Colorado, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Jun, 26

Salary

22.06

Posted On

13 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Community Member Support, Conflict Management, Crisis Response, De Escalation, Trauma-Informed Approach, Communication, Time Management, Cultural Competence, Reporting, Cleaning, Site Upkeep, Resource Navigation

Industry

Non-profit Organizations

Description

Description Position: Site Assistant (Nights) Reports to: Site Manager Location: Denver Compensation: $22.06 per hour, generous benefits including 401k matching, 100% employer-paid premiums for health, dental, vision; paid vacation, holiday pay; $40 cell phone stipend + $1.00 per hour shift differential The Site Assistant will work in collaboration with the Site Coordinators and Site Manager to ensure that the MicroCommunity (MC) space provides a safe, stable, healing, and supportive environment for community members, staff, volunteers, and the broader community. Specifically, the Site Assistant will support the on-site Site Coordinator in their leadership to the Micro-Community operations and programming as outlined below. The expected schedule, specific tasks related to primary focus areas, as well as other responsibilities for this position are listed below: Schedule/ Hours: 30-40 hrs/wk on site at MC, 10-hr shifts, 9:30 pm-7:30 am Additional time will be spent in organizational meetings and meeting with MC community members, etc. Key Area #1 - MC Operations Community Member Support Community Member Participation Perform site walks in coordination with the Site Coordinator Monitor daily activities using the Daily Activity Log, this includes issues, incidents, and other notable occurrences Accountability/Complaints/Compliance Support Site Coordinators with community member compliance with MC Use agreements, and notify community members when they are not in compliance. Track and record these notifications, follow-up plans, etc. Complete all Public Health cleaning and food temp logs are completed Support Site Coordinators with MC Use agreements, and notify community members when they are not in compliance. Track and record these notifications, follow-up plans, etc. Report community member accountability and non-compliance to MC Coordinators Support Site Manager with community member accountability process including exiting community members when appropriate and with guidance Communication with MC community members while providing stable, trauma-informed interactions with community member Ensure information is distributed to MC community members effectively including outreach schedule, resources, etc. Site Upkeep Responsible for maintaining the cleanliness, safety and accountability of the site. This includes cleaning community spaces, cleaning community bathrooms, interior and exterior site walks, snow removal, unit checks, accountability conversations, de escalation, etc. Collaboration Ops staff often assist our peer supporters with organizing and hosting community events because building community is a top priority at our sites Ops staff are often considered the hub to help connect community members to appropriate resources, such as case managers, medical outreach, peer supporters, etc Key Area #2 - MC Programming Personal MC community member support Build Relationships with MC community members Build relationships and establish rapport with community members Connect MC community members to resource navigation Connect MC community members to personal crisis support as needed Assist with coordination of Community Dinners Prepare space and set up for dinners Make sure plates and utensils are available Key Area #3 - Conflict Management and Crisis Response Conflict Management and Resolution coordination with Site Coordinator and Site Manager Provide a supportive role in any Conflict Management or resolution coordination with guidance from Site Coordinator Violence/Threats of Violence coordination with Site Manager If violence or threats of violence break out at the MC, support Site Coordinator with responding and reporting to Site Manager Provide a support role for Exiting community members as necessary with guidance from Site Coordinators Key area #4 - Metrics and Reporting Support Site Coordinator with filling out all Site logs, i,e. Cleaning logs, Site Walks, Meal Temps Support Site Manager with data collection and reporting, as needed Other Responsibilities: Other duties as assigned. We are a small, dynamic team and at times everyone is required to do a bit of everything. You may be asked to take on other responsibilities from time to time, but these should not get in the way of your ultimate responsibility which is supporting the Micro-Community and the individuals that reside there. Physical Requirements: The position requires the ability to perform the essential functions with or without reasonable accommodation. Tasks may involve prolonged periods of standing, sitting, or walking, as well as lifting and carrying objects up to 40 lbs. Additional requirements include occasional reaching, bending, crouching, or kneeling, along with manual dexterity to operate tools, equipment, and technology. Visual and auditory ability to respond to tasks and ensure safety are also essential. Cleaning Requirements: The position is responsible for maintaining a clean and safe environment in accordance with organizational and regulatory standards. Cleaning tasks may include sweeping, mopping, dusting, and disinfecting surfaces; handling and proper disposal of cleaning supplies and materials; and using cleaning equipment, such as shopvac cleaners as required. Following safety and hygiene protocols to prevent hazards or contamination is essential. Requirements Qualifications: High School Diploma or equivalent. Homeless shelter operations experience is preferred At least one year of being successfully housed is preferred Experience in operating computerized office equipment and telephones. Reliable transportation is preferred. Cell phone to download and access CVC applications is required Skills Needed: Cultural Competence Time management Excellent written and verbal communication Ability to relate to people from diverse backgrounds and experience Trauma-Informed approach Creativity and flexibility Resilience and thick skin Colorado Village Collaborative provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Responsibilities

The Site Assistant supports the Site Coordinator in ensuring the MicroCommunity (MC) space is safe, stable, healing, and supportive by managing daily operations, including community member support, site upkeep, and compliance tracking. Key duties involve building rapport with community members, connecting them to resources, assisting with programming like Community Dinners, and providing support during conflict management and crisis response situations.