JOB DESCRIPTION

Job Title: Site Caretaker/Cleaner/FLT driver (part-time, immediate start, permanent role)
Location: Quick Self Storage, Sovereign Enterprise Centre, Wigan, WN1 3AB
Hours: Part-Time, approx. 10 hours per week, Monday to Friday mornings - 9am to 11am or 10am to 12pm OR you can do Monday, Wednesday and Friday - minimum of 10 hours per week.
You will be required to be flexible with hours to meet the needs of the business.

ABOUT US:

Quick Self Storage is a fast growing, family-owned self-storage solutions operator. We are a leading self-storage company committed to providing first-class storage solutions and outstanding customer service. With multiple facilities under our management, we aim to ensure seamless operations and a superior experience for our customers at each location.
Please see company website for further information - www.quickselfstorage.co.uk

ESSENTIAL SKILL AND EXPERIENCE:

· Valid Counterbalance Licence is essential for the role, with a minimum of 1 years’ experience.
- Minimum of 3 years’ experience in maintenance/site caretaker role.
- Will require a car and a clean driving licence to travel between Liverpool and Wigan site when required.
· Able to deal with members of the public in a non-discriminatory manner.
· Ability to use initiative and instinct when dealing with members of the public who may wish to potentially misuse the storage site facility.
· Must be ‘hands on’ with a ‘can do attitude’ as you will be working alone on site.
· Excellent verbal and written communication skills.
· Strong interpersonal skills and the ability to build rapport with customers.
· Ability to multitask and prioritise tasks effectively.
· Detail-oriented with strong organisational skills.
· Able to work independently as well as part of a team that is based at Head office (customer services/call centre).
· Flexibility to work hours as needed to meet the needs of the business and to provide employee absence cover at our Quick Self Storage Liverpool (Speke) site when required.
· Reliability and punctuality are essential, being able to show an excellent timekeeping and attendance record

THE ROLE:

We are seeking a motivated and customer-oriented individual to join our excellent growing team as a Site Caretaker/Cleaner/FLT Driver. The main purpose of the role is to always keep our business premises looking clean, tidy and performing general repairs and maintenance.
It’s crucial that you have the eagerness to be warm and welcoming when dealing with customers, making all customers feel looked after. Using your brilliant people skills, you’ll determine what the customer’s situation is and provide relevant solutions and the support they need.

RESPONSIBILITIES:

Duties will include but are not limited to:
· you are qualified to operate Counterbalance (CB) forklift with safety and precision is preferred but not essential to help cover employee absence at Quick Self Storage Liverpool (Speke) site.
· Ability to support with a variety of site duties keeping your day dynamic and engaging.
·General Handyman/Person maintenance duties
·Joinery and carpentry works as required
·Basic plumbing works
·Basic building repairs
·DIY repairs and problem diagnosis
· Play a key role in ensuring the smooth running of our site, helping to maintain our high standards of efficiency and safety.
· Capable of lifting upto 25kg when required.
· Proficient in receiving and unloading goods from incoming vehicles and stacking them to assigned places.
· Stacking and stowing pallets away.
· Adhering to Health & Safety at all times and promoting a safe working environment.
· Clearing work area of any debris and keeping the traffic routes clear of obstructions.
· Reporting faulty equipment, any damage, and other safety hazards to line manager.
· Show storage units to potential renters as required.
· Undertake regular security checks and audits at the store.
· Completing daily, weekly, monthly reports and audits.
· Be a local key holder for the site and attend the site in the event of any alarm call outs which occur outside normal working hours as required.
· Meeting external contractors on site as required.
· Provide outstanding customer service.
· Manage some basic on-site administrative duties if required.
· Light maintenance duties including weed control, grass cutting, painting and other maintenance tasks such as replacement of light tubes where required.
· Comprehensive cleaning duties, keeping the facility clean and tidy to the highest standards (dusting, sweeping, vacuuming, mopping, cleaning, toilets etc).
· Maintain a safe working environment, in line with Health and Safety Regulations.
· Carry out heavy cleansing tasks and special projects when required.
· Co-operate with the rest of the employees.
· Make any adjustments and minor repairs.
· Perform and document routine inspection and maintenance activities.
· Other duties as assigned

YOU WILL NEED THE FOLLOWING FOR THE ROLE:

• Safety Boots & Hi Viz Vest
• Black workwear trousers / smart workwear