Site Coordinator at AICA Orthopedics, P.C.

Macon, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Apr, 26

Salary

0.0

Posted On

09 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Healthcare Management, Team Leadership, Patient Experience, Communication, Problem Solving, Customer Service, Scheduling, Insurance Coordination, EMR Systems, Practice Management Software

Industry

Hospitals and Health Care

Description

Description Site Coordinator - Healthcare Operations Competitive Base Salary + Bonuses | Full Benefits | Career Growth AICA Orthopedics - Atlanta's Premier Healthcare Network (21 Locations) Site Coordinator Lead Daily Operations. Coach Your Team. Create Exceptional Patient Experiences. Ready to advance your healthcare management career? Join AICA Orthopedics and lead front-line operations while ensuring every patient feels valued and cared for. Why Choose AICA: Competitive base + performance bonuses Clear path to Practice Manager Full Benefits - Medical, dental, vision, 401(k) Service Excellence Focus - Lead patient-centered care What You'll Do: Daily Operations & Patient Experience Manage daily clinic operations ensuring smooth patient flow and welcoming experiences Ensure every patient is greeted with eye contact, genuine smile, and by name when possible Coordinate patient scheduling, insurance verification, and care transitions Maintain supply inventory and facility standards that support excellent patient care Team Leadership & Training Supervise front desk and support staff with focus on exceptional patient service Train team in hospitality excellence: proper greetings, patient engagement, and problem-solving Provide daily coaching on both operational efficiency and patient experience standards Manage staff schedules and ensure adequate coverage for consistent patient care Performance & Compliance Track patient satisfaction scores, productivity metrics, and service quality Monitor compliance with HIPAA regulations and organizational policies Generate daily/weekly reports and implement improvement strategies Coordinate with Practice Manager on clinic performance and patient feedback Requirements: Experience & Skills: 2-3 years healthcare management or supervisory experience Medical office operations knowledge (scheduling, insurance, patient flow) Team leadership experience with customer service focus Strong communication and problem-solving abilities Service-oriented mindset with genuine care for patient experience Preferred: Bachelors or Associate's degree in healthcare administration or related field Related experience in lieu of a degree will be considered EMR systems and practice management software experience Orthopedic or specialty clinic experience Personal injury/insurance coordination background Success Metrics: Patient satisfaction scores and positive feedback Team performance in service delivery and efficiency Daily operations targets achieved consistently Compliance with regulations and quality standards Career Growth Path: Site Coordinator Practice Manager Regional Operations Development Support: Comprehensive training in operations and service excellence Mentorship with Practice Manager and leadership team Cross-training opportunities across 21 locations Ready to lead front-line healthcare operations and create exceptional patient experiences? Apply now to join Atlanta's premier healthcare network! Keywords: Site Coordinator, Healthcare Management, Medical Office Manager, Clinic Operations, Healthcare Leadership, Patient Care Coordination, Front Line Manager Requirements Requirements: Experience & Skills: 2-3 years healthcare management or supervisory experience Medical office operations knowledge (scheduling, insurance, patient flow) Team leadership experience with customer service focus Strong communication and problem-solving abilities Service-oriented mindset with genuine care for patient experience Preferred: Bachelors or Associate's degree in healthcare administration or related field Related experience in lieu of a degree will be considered EMR systems and practice management software experience Orthopedic or specialty clinic experience Personal injury/insurance coordination background

Responsibilities

The Site Coordinator will manage daily clinic operations to ensure smooth patient flow and exceptional patient experiences. They will also supervise front desk staff and provide training focused on hospitality excellence.