Site Director (FPIP Batangas) at JLL

Batangas City, Batangas, Philippines -

Full Time

Start Date

Immediate

Expiry Date

11 Sep, 26

Salary

0.0

Posted On

13 Jun, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Account Planning, Client Relationship Management, Financial Planning, Team Leadership, Operational Excellence, Budget Management, Performance Management, Strategic Planning, Risk Mitigation, Process Improvement, Coaching, Stakeholder Management

Industry

Real Estate

Description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. The Site Director is accountable for developing and implementing an account plan which will delight our clients and ensure a healthy long term relationship. The Site Director anticipates client needs and delivers to outperform on the key performance indicators within the contract and builds financial plans while striving to exceed revenue and profitability. The Site Director creates and manages high performing teams which not only delivers operational excellence but keeps employees engaged and thriving, and in conjunction with the Corporate Solutions leadership team, understands the firm’s strategy and goals and can translate those into the business opportunities. Primary Responsibilities Delivery of Client Satisfaction Establish the vision and strategy of the account plan ensuring there is alignment with the client objectives and interests Drive the account plan to deliver high quality results which exceed the client’s expectations Become a reference for best in class service delivery that can be leveraged to expand Jones Lang LaSalle’s business Recognizes opportunities for account growth, then articulate the value proposition and ensures its implementation across the platform Directs the client team, and leverages experts within the broader organization, to ensure exceptional results are delivered to the client, exceeding key performance indicators Proactively solicits and responds to feedback and input from client Establishes and maintains effective relationships with customers and gains their trust and respect Builds and Manages High Performing Teams Ensures the best qualified candidate is hired for all roles on the account Thoroughly and critically assesses direct reports (and directs directs) For every direct report, build actionable and measurable career development plans; direct report in consistent conversations regarding progress Advances the firm’s diversity and inclusion priorities by focusing on talent moves, i.e. hiring, rotation and promotion Provides point in time coaching to elevate performance Achieve Financial Results Manages to account budget, proactively identifying and preventing exceeding the plan Partners with leadership when Retain all current business lines and expand the book of business with the client to extend beyond existing product lines or geography Mitigates risk for the organization by ensuring A/R is maintained below 60 days payable Contributes to the Growth of the Company Brings to the organization any leading practices and/or innovations developed on the account to the firm Identifies opportunities both on account and within professional network to generate additional revenue – engaging the right cross-functional resources to win Become internal reference for best in class service delivery that can be leveraged to expand Jones Lang LaSalle’s business Produces and presents an annual Account Plan and related client business plan to include key objectives; client satisfaction results; summary of value add activities; and outlines growth/expansion opportunities to achieve. Understand the fundamentals of the outsourcing business and the real estate industry Job Requirements Knowledge, Skills and Abilities Client Focus Dedicated to exceeding client expectations to ensure a no-bid contract renewal Proactively solicits and responds to feedback and input from client Establishes and maintains effective relationships with customers and gains their trust and respect Results driven Ability to execute against the vision and strategy Measures the relevant data (financial, environmental, performance) and uses the data appropriately to reassess, adjust, expand or curtail Takes corrective action quickly and decisively when performance falls short of expectation or when redirection is required Natural Coach Clearly establishes performance expectations and goals for employees Provides point in time feedback on performance of employees Solutions Oriented Uses rigor and logic to solve difficult problems with effective solutions Identifies issues before they become problems Looks beyond the obvious and doesn’t stop at the first answers Realize operating leverage through process improvement, gaining capacity for value-added work Firm Knowledgeable Understand the fundamentals of the outsourcing business and the real estate industry Knows how to navigate the organization to identify experts in our products and services Personal characteristics The successful candidate will be results driven, execute an account plant to ensure exceptional delivery, and have the highest ethical standards. The candidate must possess strong communication skills, the ability to influence others to achieve results and possess the following qualitative skills which are consistent with the company’s critical success factors: People leadership Influence others, engage and inspire, proactive collaboration, build talent, communicate effectively and build relationship Inspire trust, high integrity, adapt and learn Result leadership Ensure execution, drive targeted results, focus on customers and lead courageously Location: On-site –Batangas, PHL If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Activate your Personal Job Alerts now and receive opportunities as soon as they are advertised. If you're a current JLL employee, please apply using the Internal Career Site At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.

Responsibilities

The Site Director is responsible for developing and implementing account plans to ensure client satisfaction and long-term relationship health. They manage high-performing teams and oversee financial plans to exceed revenue and profitability targets.