Site IT Engineer at Ford Global Career Site

Dearborn, Michigan, United States -

Full Time

Start Date

Immediate

Expiry Date

09 Feb, 26

Salary

0.0

Posted On

11 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Support, IT Applications, Infrastructure, Operating Systems, End-User Productivity Tools, Cisco Routers, Windows Server, Linux, Office365, Communication Skills, Problem Solving, Manufacturing Operations, Cisco Software-Defined Architecture, Android, iOS, SharePoint

Industry

Motor Vehicle Manufacturing

Description

Support a multi-shift operation in a manufacturing plant. Must be able to work flexible hours in support a multi-shift operation. Requires rotating schedule to support business processes. Provide technical support (IT applications, infrastructure, operating systems, end-user-productivity tools) to plant business customers throughout the manufacturing plant. Support plant floor systems/PDO teams in resolving incidents: Provide triage and business continuity plans, support escalations, provide hands and feet to support teams and other global teams (e. g. DBA, Server Operations, Network Operations) as necessary. Assist plant IT Manager with managing assignments and workload. Develop, maintain, and share accurate support documentation. Support of local network equipment in a Cisco based environment. Support of local applications across both physical and virtual server environments: Windows, Linux, and CAAS. Support of Factory of Tomorrow deployments and expansion efforts utilizing IIOT platform, software-defined network, Apple iOS devices, and Android-based equipment. Established and active employee resource groups High School diploma or equivalent Dell PC's, Dell Laptops, HP Printers, and HP Server Windows server and Windows Active Directory/ADFS Server administration; Windows (2012+) or Linux Familiar with Cisco routers and switches to include basic staging, troubleshooting and cable installation. Experience with Office365. Strong written and verbal communication skills Bachelor's degree Computer Science, Information Technology or related. A strong desire to learn manufacturing operations and business practices from an IT perspective is required. A willingness to learn and adapt to new technologies is required. Ability to multi-task; managing multiple tasks Work efficiently and effectively with diverse, cross-functional teams under stressful circumstances Ability to communicate effectively with business users and IT professionals including globally distributed teams. The ability to adjust communications appropriately for the audience across all levels of management and technical knowledge. Motivated self-starter Identifying, investigating, and solving problems without supervision Manufacturing experience is preferred, but not required. Willing to learn Cisco software-defined architecture (SDA) troubleshooting and implementation. Knowledge of Openshift CAAS hosting Knowledge of MQTT messaging protocol Experience with Android and/or iOS, iPhones, iPads. Experience with SharePoint. Experience with Office automation, Windows, PC's & Printers Any plant floor automation experience is highly desired (Control systems, PLC's, etc.) fordcareers.co/GSRnon-HTHD This position is a range of salary grades 5-7. Visa sponsorship is not available for this position. Verification of employment eligibility will be required at the time of hire. We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660. LI-Onsite

Responsibilities

Support a multi-shift operation in a manufacturing plant by providing technical support to business customers. Assist in resolving incidents and managing assignments while developing accurate support documentation.