Site Manager at DOCS MEDICAL GROUP

Bethel, Connecticut, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Apr, 26

Salary

0.0

Posted On

05 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Healthcare Knowledge, Decision-Making, Communication, Organization, Patient Care, Staff Management, Financial Management, Compliance, Quality Control, Operational Oversight, Training, Teamwork, Problem-Solving, Adaptability, Multitasking

Industry

Wellness and Fitness Services

Description

Job Details Job Location: Bethel, CT - Bethel, CT 06801 Position Type: Full Time Job Shift: Day Job Category: Management About the Role: The Site Manager plays a key role in leading the daily operations of our Stamford clinic, ensuring seamless patient care, efficient workflow, and full compliance with company policies. This position blends leadership and hands-on clinical duties — balancing administrative oversight with direct patient interaction as a certified Medical Assistant. The ideal candidate leads by example, embodying our Core Values: Patients Over Everything, Trusted Companion, Driven by Excellence, A Step Beyond, and 4 Wheel Drive. Key Responsibilities Operational Oversight Oversee daily clinic operations to maintain efficiency and quality of patient care. Manage facility needs, ensuring all supplies, equipment, and resources are available. Implement and uphold workflows that enhance productivity and patient satisfaction. Staff Management and Development Lead, coach, and support Medical Assistants and front-line staff. Conduct staff training and ensure competency in both clinical and administrative duties. Foster teamwork, morale, and professional growth across the team. Financial Management Monitor clinic budgets, orders, and supply usage to ensure cost-effective operations. Assist in meeting financial goals and optimizing resource allocation. Patient Experience Ensure every patient receives compassionate, high-quality care. Address patient feedback and concerns promptly and professionally. Maintain a welcoming, organized, and compliant clinic environment. Compliance and Quality Control Ensure adherence to company policies and healthcare regulations (OSHA, HIPAA, etc.). Conduct quality checks to verify proper procedures and documentation. Maintain readiness for audits and inspections. Strategic Planning and Reporting Analyze scorecards and operational data to identify trends and opportunities. Report on clinic performance, patient volume, and staffing metrics. Collaborate with regional leadership to support company-wide goals. Key Competencies Leadership & People Management: Inspires, motivates, and holds team accountable. Healthcare Knowledge: Strong understanding of urgent care or primary care operations. Decision-Making: Resourceful and confident in fast-paced situations. Communication: Professional, clear, and collaborative. Organization: Skilled in multitasking, prioritizing, and maintaining detailed documentation. Qualifications Qualifications Certified Medical Assistant (CMA, RMA, or equivalent) — required. 2–4 years of clinical experience in urgent care, primary care, or similar setting. Prior leadership or management experience preferred. Proficiency with Electronic Health Records (EHR). Strong understanding of OSHA, HIPAA, and healthcare compliance standards. Ideal Candidate You are compassionate, proactive, and adaptable. You thrive in a fast-paced healthcare environment, balancing leadership responsibilities with hands-on patient care. You inspire those around you while driving results through teamwork and operational excellence. Core Values in Action: 🩺 Patients Over Everything – compassionate and patient-centered. 🚙 4 Wheel Drive – resilient and adaptable under pressure. 🏆 Driven by Excellence – detailed, accountable, and performance-focused. 🤝 Trusted Companion – team-first leader who builds trust and respect. 💡 A Step Beyond – proactive, innovative problem-solver.

Responsibilities

The Site Manager oversees daily clinic operations, ensuring efficiency and quality of patient care while managing staff and resources. They also ensure compliance with healthcare regulations and maintain a positive patient experience.