ABOUT THE COMPANY:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.
Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

EXPERIENCE

• Proven background in delivering a range of Maintenance, Cleaning, Security and portering Services would be a pre-requisite.
• Experience of working in an education environment would be beneficial
• Ability to interpret contract documentation.
• Demonstrable track record of excellent client relationship management and customer-facing/partnering skills
• Business development, retention, and championing new and up to date initiatives are keys to success in this role.

ABOUT THE ROLE:

Days of Working: Monday to Friday between 6.30am and 6pm
As a Site Manager, you must ensure the safe operation, profitable and efficient of all services provided to the school. To ensure service delivery is compliant with legislative requirements, company procedures and customer requirements. To lead a team of onsite employees and contractors to provide a fully integrated service to the contract. Effectively managing all operational teams through effective recruitment, training and performance management. Ensuring efficient and effective service provision in line with agreed budgets and service specifications. Monitor and report on the quality and financial performance of the services within the scope of the contract. To deliver continuous service and cost improvements through identification, promotion and implementation innovative systems, processes, procedure and products.

MAIN DUTIES

• To be the first point of contact for the management of OCS service delivery to clients.
• Provide reports for our client representative and OCS management teams on all aspects of service delivery.
• Account management responsibility to develop contract operations.
• Provide regular progress reports and service updates to our supply chain partners.
• Demonstrate a responsive “can-do” attitude to the client, and end users.