Site Operations Manager at VENU+

Vallejo, California, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Apr, 26

Salary

25.0

Posted On

10 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Management, Customer Service, Safety Compliance, Budget Management, Inventory Management, Training, Communication, Detail Oriented, Tech Savvy, Mechanical Skills, Microsoft Office Proficiency

Industry

Entertainment Providers

Description

Job Details Job Location: Six Flags Discovery Kingdom - Vallejo, CA 94589 Position Type: Full Time Education Level: 2 Year Degree Salary Range: $24.00 - $25.00 Hourly Travel Percentage: Up to 25% Job Shift: Any/Variable Job Category: Management At VENU+, work feels like play — but with purpose. As the global leader in creating unforgettable guest experiences, we combine entertainment, gaming, souvenirs, mobility, and storage solutions to bring more excitement, engagement, and convenience to the world’s top destinations. From ScooterPals® Fur-Wheelers and claw machines to photo capture, arcade games, and smart lockers, our creative programs help venues operate more efficiently, elevate guest satisfaction, and increase revenue — all with ease. Guided by collaboration, innovation, and a passion for excellence, we empower our team members to grow, contribute, and make a meaningful impact. If you’re seeking a career that’s dynamic, rewarding, and full of opportunity, you’ll find it at VENU+. At VENU+, we believe great work deserves meaningful rewards. Our benefits are designed to support your health, financial security, and overall well-being — so you can thrive both personally and professionally: Benefits Available to Qualifying Full-Time and Part-Time Employees: Flexible Time Off – Paid time off that grows with tenure, along with paid holidays. Health & Wellness Coverage – Comprehensive medical, dental, and vision plans. Retirement Planning – 401(k) plan with 50% company match on the first 6% contributed, including Roth options And more!! Grow your career with great benefits—and even better people! Responsibilities As a Site Operations Manager, you will play an essential role in ensuring that our entertainment venue runs smoothly and efficiently. Whether you're coordinating event logistics, assisting guests, or managing equipment, your dedication and attention to detail will help create unforgettable experiences for our guests. Manages service delivery and builds a scalable, efficient, and well-trained team responsible for servicing and maintaining amusement equipment located at the resort Provides training and support to the team on daily operations, customer service, safety requirement and maintenance routines Develops operational policies, procedures, and workflows that lead to efficient and effective operations of the team Ensures compliance to all company and customers' safety standards Exhibits excellent customer service to address service issues or concerns Completes and manages budgets and costs associated with servicing and maintaining equipment Forecasts and control labor cost on a weekly, monthly, and annual basis Complete inventories and ensure adequate parts, supplies, and prizes are ordered as needed while following budgeting guidelines Ensures staff maintains a professional appearance by adhering to dress code policy Promotes and increases arcade visits by ensuring cleanliness and proper maintenance routines Qualifications Bachelor's degree required (Business, Logistics, Engineering, etc.) or 4+ years of Management experience preferably in the Amusement Industry or related field Detailed oriented and process driven with excellent management skills Excellent verbal and written communication skills Demonstrates a professional attitude in a fast-paced environment Tech-savvy and mechanically inclined Delivers exceptional customer service with a professional demeanor Proficient in Microsoft Office products Able to work a flexible schedule including nights, weekends, and/or holidays

Responsibilities

The Site Operations Manager ensures the smooth and efficient operation of the entertainment venue by coordinating event logistics, assisting guests, and managing equipment. This role involves managing service delivery, training staff, and developing operational policies.