PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Half of the Fortune 500 and nearly 70% of the Fortune 100 trust PagerDuty as essential infrastructure.
Join us. At PagerDuty, you’ll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world—all in a flexible, award-winning workplace.
We are seeking a Site Reliability Engineer 2 to join our Release Engineering team in our Lisbon office. As part of our growing tech hub in Portugal, you will be instrumental in building and maintaining our platform engineering solutions, focusing on CI/CD enablement, Kubernetes infrastructure, and developer tooling. You’ll work closely with development teams to improve deployment workflows and platform reliability.

BASIC QUALIFICATIONS

• 3+ years of experience in Site Reliability Engineering, DevOps, or Platform Engineering roles
• Experience with Kubernetes and container orchestration
• Experience working on cloud-native infrastructure (e.g. AWS, GCP, Azure)
• Proficiency in at least one programming language (e.g. Python, Ruby, Go, etc.)
• Experience with Infrastructure as Code, (e.g. Terraform, Cloudformation)

PREFERRED QUALIFICATIONS

• Experience with monitoring, observability, and logging platforms (e.g. DataDog, New Relic, SumoLogic, Splunk, Prometheus, Grafana)
• Knowledge of configuration management systems (e.g. Ansible, Chef, Puppet)
• Experience in automating releases, continuous integration/delivery systems and relevant tools (e.g. Jenkins, CircleCI, Travis CI, Buildkite)
• Experience with GitOps practices and tools like ArgoCD
  PagerDuty is a flexible, hybrid workplace. We embrace and encourage in-person working as an integral part of our culture. Both our employees and external research tells us that co-located collaboration strengthens connections, drives innovation, and accelerates learning.
  This role is expected to come into our Lisbon office 1 day/month, so you can thrive in your new role and fully embrace being a Dutonian!

• You deploy, configure, monitor and optimize highly available Kubernetes clusters on AWS/EKS
• You help maintain the overall health of the platform, including triaging and troubleshooting production issues, monitoring system capacity, and working with other technical teams to ensure adherence to compliance and security best practices
• You continuously strive to improve the internal developer experience and the software development lifecycle
• You stay current on technical trends to suggest innovative tools and approaches to interesting problems
• You participate in a 24/7 on-call rotation. And yes, we use PagerDuty to manage our on-call schedules