Location: Toronto, ON, Canada
Date Posted: Sep 3, 2025
Description
At CI, we see a great place to work as one that is a safe place for everyone to have a voice, where people are empowered to take ownership over meaningful work, where there is an opportunity to grow through stretching themselves, where they can work on innovative products and projects, and where employees are supported and engaged in doing so.
We stand out in the Canadian clearing broker industry by fully owning our technology stack. Our team is a tight-knit, collaborative group with a clear vision and goal. As a Site Reliability Engineer, you will be the vital link between our technology teams and internal infrastructure and information security teams, ensuring the availability of our applications and servers. You will also maintain the uptime of external connections with our introducing brokers and exchanges. Your role will involve optimizing efficiency and stability. If you possess strong infrastructure knowledge, a collaborative spirit, and a passion for quick, impactful work, we encourage you to apply.

• Monitor application, server, database performance and troubleshoot with infrastructure any issues to ensure high availability and reliability.
• Develop and maintain automation tools to streamline file deliveries (i.e. SFTP) and reduce manual intervention.
• Collaborate with development teams to ensure new features and services are designed with reliability in mind.
• Knowledge of CI/CD pipelines to ensure smooth and efficient deployments.
• Conduct root cause analysis of incidents and implement corrective actions to prevent recurrence.
• Participate in on-call rotations to provide support for critical systems during off hours.
• Continuously improve system observability through monitoring, logging, and alerting solutions.
• Document processes, procedures, and best practices to ensure knowledge sharing and consistency.
• Create and manage CERT/PKA Key requests, coordination, and installation for CIIS applications.
• Assist Trading team to setup new Trading sessions while coordinating with Networking team.
• Assist with Application Migration plans when new servers are created.
• Assist with environment control (DEV, UAT, etc.) environment tracking / support / refreshes.