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Site Reliability Engineer at Cloud Solutions International Pvt Ltd

San Carlos de Bolívar, Buenos Aires, Argentina -

Full Time

Start Date

Immediate

Expiry Date

22 Aug, 26

Salary

0.0

Posted On

24 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Oracle, MongoDB, Network Configuration, Kafka, JIRA, Linux, .Net, Troubleshooting, System Diagnosis, Technical Documentation

Industry

Information Technology & Services

Description

We are seeking a skilled Site Reliability Engineer to join our team. The ideal candidate will enhance our operational capabilities and ensure high availability, reliability, and performance of our systems and services. You will collaborate closely with development teams to build and maintain scalable infrastructure and resolve issues efficiently. Responsibilities: Taking ownership of customer issues reported and seeing problems through to resolution. Researching, diagnosing, troubleshooting, and identifying solutions to resolve system issues. Investigating application faults, identifying network slowness. Performing troubleshooting on all programs when required. Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams. Follow up with clients to ensure their IT systems are fully functional after troubleshooting. Prioritize and manage several open issues at one time. Document technical knowledge in the form of notes and manuals. Qualifications: Ability to prioritize and diagnose customer issues. Knowledge in resolving customer queries. Ability to clearly communicate important application feedback to relevant stakeholders. Proficiency in documenting technical knowledge and processes. Knowledge on Oracle, MongoDB, and basic network configuration. Knowledge on Kafka, JIRA, Linux and .Net.

Responsibilities

The role focuses on ensuring high availability and performance of systems by diagnosing and resolving complex technical issues. It involves collaborating with development teams to maintain scalable infrastructure and documenting technical knowledge.