Site Reliability Engineer | Hybrid - Eton Centris, QC/Ayala, Makati at Tasq Staffing Solutions, Inc.

Quezon City, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

03 Oct, 26

Salary

0.0

Posted On

05 Jul, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Azure Monitor, ServiceNow ITOM, Grafana, Prometheus, App Dynamics, ThousandEyes, KQL, SLO/SLI, AIOps, Incident Response, Network Architecture, TCP/IP, PKI, ITSM, Observability, SRE Practices

Industry

Staffing and Recruiting

Description

Required Qualifications, Skills, and Experience: At least 5 years of experience with in a similar role, with deep understanding of monitoring and application performance management Bachelor's degree of any specialization Knowledge of SLO platforms (e.g., Nobl9) and experience contributing to standards/governance artifacts. Knowledge of proactive monitoring using Azure monitor services, telemetry, and synthetic transactions. Understanding of network architecture and security: WAN/LAN, TCP/IP, PKI.Internal - General Use Familiarity with ITSM processes and tools (e.g., ServiceNow), and compliance processes Have AIOps vision and awareness Excellent communication skills to drive continuous improvement by reducing alert noise, shorten MTTR, and improve change success by embedding postmortem learnings into patterns, rules, and pipeline: Cloud Observability: Azure Monitor/App Insights/Log Analytics (KQL) Knowledge of Grafana, Prometheus, App Dynamics, ThousandEyes Uses SLI/SLOs, postmortems, and CMDB and other context to reduce noise, drive self-healing, and measurably improve MTTR and KPIs. Key Responsibilities: You will design and define standards, patterns, and automations opportunities that elevate monitoring and reliability across platforms and applications, with a strong focus on Azure Monitor, ServiceNow ITOM Event Management, Grafana, and APM/Synthetics tooling You’ll partner with product teams to implement SLO/SLI-driven operations, reduce alert noise, accelerate incident response, and embed self-healing where it matters most. Engineer enterprise monitoring & event patterns by authoring and maintaining reference architectures, runbooks, and event management models (alert → event → incident) with actionable alerts and incidents routing. Contribute to Monitoring and Observability & Event Management Strategy and tooling intake/governance checkpoints and coach product teamsInternal - General Use Excellent communication skills to drive continuous improvement by reducing alert noise, shorten MTTR, and improve change success by embedding postmortem learnings into patterns, rules, and pipelines. Technologies and Tools: SRE Practices: Observability and Monitoring Cloud Observability: Azure Monitor/App Insights/Log Analytics (KQL) Grafana/Prometheus for metrics visualization where applicable ServiceNow ITOM Event Management Azure Fundamentals, Azure Monitor DevOps and Automation Tools Grafana, Prometheus, App Dynamics, ThousandEyes Application Performance Monitoring and Digital User Experience tools Additional Details: Work set-up: Hybrid 3x / RTO 2x per week Work shift: Nightshift Location: Eton Centris or Ayala, Makati

Responsibilities

Design and define standards for monitoring and reliability across platforms with a focus on Azure Monitor and ServiceNow. Partner with product teams to implement SLO/SLI-driven operations and reduce alert noise to improve MTTR.