PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses.
Join us. At PagerDuty, you’ll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world—all in a flexible, award-winning workplace.
We are seeking a Site Reliability Engineer II to join our Release Engineering team in our Toronto office. You will be instrumental in building and maintaining our platform engineering solutions, focusing on CI/CD enablement, Kubernetes infrastructure, and developer tooling. You’ll work closely with development teams to improve deployment workflows and platform reliability.

BASIC QUALIFICATIONS

• 3+ years of experience in Site Reliability Engineering, DevOps, or Platform Engineering roles
• Experience with Kubernetes and container orchestration
• Experience working on cloud-native infrastructure (e.g. AWS, GCP, Azure)
• Proficiency in at least one programming language (e.g. Python, Ruby, Go, etc.)
• Experience with Infrastructure as Code, (e.g. Terraform, Cloudformation)

PREFERRED QUALIFICATIONS

• Experience with monitoring, observability, and logging platforms (e.g. DataDog, New Relic, SumoLogic, Splunk, Prometheus, Grafana)
• Knowledge of configuration management systems (e.g. Ansible, Chef, Puppet)
• Experience in automating releases, continuous integration/delivery systems and relevant tools (e.g. Jenkins, CircleCI, Travis CI, Buildkite)
• Experience with GitOps practices and tools like ArgoCD
  The base salary range for this position is 109,000 - 165,000 CAD. This role may also be eligible for bonus, commission, equity, and/or benefits.
  Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.
  Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.
  PagerDuty is a flexible, hybrid workplace. We embrace and encourage in-person working as an integral part of our culture. Both our employees and external research tells us that co-located collaboration strengthens connections, drives innovation, and accelerates learning.
  This role is expected to come into our Toronto office 1 day per month, so you can thrive in your new role and fully embrace being a Dutonian!

• You deploy, configure, monitor, and optimize highly available Kubernetes clusters on AWS/EKS
• You help maintain the overall health of the platform, including triaging and troubleshooting production issues, monitoring system capacity, and working with other technical teams to ensure adherence to compliance and security best practices
• You continuously strive to improve the internal developer experience and the software development lifecycle
• You stay current on technical trends to suggest innovative tools and approaches to interesting problems
• You participate in a 24/7 on-call rotation. And yes, we use PagerDuty to manage our on-call schedules