Site Reliability Engineer III at JPMC Candidate Experience page

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

30 Jun, 26

Salary

185000.0

Posted On

01 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Site Reliability Engineering, Software Engineering, SRE Practices, CI/CD Tools, Containers, Orchestration, Troubleshooting, Networking Technologies, JavaScript, Go, Python, GraphQL, Kafka, Microservices, OpenTelemetry, Data-Driven Decision Making

Industry

Financial Services

Description

As a Site Reliability Engineering at JPMorgan Chase within the Enterprise technology, liquidity risk team, you are the non-functional requirement owner and champion for the applications in your remit. You are a key influencer in your team’s strategic planning, driving continual improvement in customer experience, resiliency, security, scalability, monitoring, instrumentation, and automation of the software in your area. You act in a blameless, data-driven manner and navigate difficult situations with composure and tact. Job responsibilities • Lead SRE adoption across teams, balancing feature delivery with efficiency and system stability • Partner with peers and senior stakeholders to align on reliability goals and make trade-offs that improve outcomes • Set and track reliability and stability metrics, and use data to drive measurable improvements • Build a continuous-improvement culture by collecting real-time feedback and turning it into customer-impacting changes • Coordinate with other teams to share solutions and prevent duplicated work • Run blameless, data-driven post-mortems and regular debriefs to turn incidents (and wins) into learning • Coach and develop entry- to mid-level engineers through hands-on guidance and feedback Required qualifications, capabilities, and skills • Formal training or certification on software engineering concepts and 5+ years applied experience • Advanced SRE knowledge and a proven track record implementing SRE practices across application and platform teams (including avoiding common pitfalls) • Experience leading technologists to resolve complex, firmwide technology issues • Ability to influence team culture by championing innovation and change • Experience hiring, developing, and recognizing talent • Proficiency in at least one programming language, with preference for JavaScript, Go, or Python • Hands-on experience with CI/CD tools (e.g., Jenkins, GitLab, Terraform) • Experience with containers and orchestration (e.g., Docker, Kubernetes, ECS) • Troubleshooting experience with common networking technologies and issues • Strong fundamentals across modern architectures and observability, including GraphQL (schema design, federation/supergraph), event-driven systems (Kafka concepts like partitions/consumer groups, DLQs, replay), microservices patterns (API gateways/routers, CQRS/event sourcing), and end-to-end telemetry using OpenTelemetry (metrics/logs/traces) Preferred qualifications, capabilities, and skills • Strong hands-on ability to code and troubleshoot, with solid data fluency Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs [https://careers.jpmorgan.com/us/en/how-we-hire/faqs] for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Responsibilities

Lead SRE adoption across teams while balancing feature delivery with system stability. Set and track reliability metrics to drive measurable improvements and foster a culture of continuous improvement.