Responsibilities:

• Create awareness in other teams about methods and procedures we use to help them to prevent repetitive help requests.
• Help application developers to understand the infrastructure / cluster / system
• “We are the team that is in charge of understanding & explaining how the system fits into the customer’s ecosystem”
• Share knowledge / mindset to other teams (dev/infra engineers)
• Cross functional, share knowledge between infra engineers
• Contribute towards building VCP as a Product which meets our standards of quality
• Increase stability and reliability of VCP by automated testing and automation
• Customer satisfaction and product reliability
• Improve the functionality and reliability of VCP
• Translate customer ecosystem needs to engineering deliverables
• Find the broken pieces of the puzzle at system/cluster level
• Combination of individual ‘stories’ in a complete book
• Make the VCP reliable by improving system resilience (bug-fixing and beyond)
• Resolve bugs in a sustaining way (implement regression test, design structural fixes)
• Ambassador of predictable component lifecycle management
• Technical roadmap maintenance (App life cycle management)
• Support feature and service request from the field
• Suggest improvements to our technical solutions and way of working, and implement them in alignment with your team and their stakeholders

Highly valued qualifications & experiences:

• Experience with DC/OS
• Experience with new technology introduction @ zero downtime including data migration
• Fan of automatic testing and qualification, if can be part of CI/CD pipeline.
• Affinity to dig deep into the details of networking issues
• Available to work (remotely) outside regular office hours when it proves that attempt to build a fail-safe system was not yet successful. We really want this to be an exception, not a rule.

Required qualifications & experiences:

• Knowledge of distributed computing systems, practical experience (must!)
• Experienced in build and release infrastructure, Maven, Nexus, Bamboo, Github
• Familiar with at least one scripting language (Python)
• Experience with Ansible
• Linux expert
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