End Date
Thursday 01 May 2025
Salary Range
£81,999 - £91,110
We support flexible working – click here for more information on flexible working options
Flexible Working Options
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Job Description Summary
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Job Description
Job title: Senior Site Reliability Engineer
Salary: £81,999 - £91,110
Location: London
Hours: Full time
Working Pattern: Hybrid, 40% (or two days) in an office site
About us
Like the modern Britain we serve, we’re evolving. Investing billions in our people, data and tech to transform the way we meet the ever-changing needs of our 26 million customers. We’re growing with purpose.
About this opportunity
Great opportunity for a Senior Site Reliability Engineer to join our Financial Wellbeing Platform. As a Senior SRE you’ll be responsible for ensuring our products run reliably, are scalable, and perform optimally in production environments. You’ll monitor and manage these aspects to ensure our products meet the expected Service Level Objectives (SLOs) while also being accountable for one or more areas of the cloud infrastructure resources alongside supervising the work of the SREs in that area. You’ll focus on observability of your technical areas and prioritising the operational service improvements to best improve the SLOs.

What you’ll do

• Maintain, support & improve our cloud infrastructure in a specific technical area
• Investigate, fix and remove service issues with an engineering mindset
• Identify ways in which to improve observability continuously
• Identify toil relentlessly and design automated solutions to remove it
• Prioritise operational service improvements to meet or increase SLO
• Lead incident post-mortems
• Working with PO to balance run, change and improve stories in each sprint based on metrics e.g. outage rate increasing
• Support building a strong team by mentoring early career engineers to advance their technical skills, and by undertaking technical interviews to enable us to hire new engineers

What you’ll need

• Strong understanding of Site Reliability Engineering with commercial experience in working in a relevant environment and putting SRE principles into practice.
• Stakeholder management experience and the ability to guide and consult engineering teams
• Strong DevOps understanding, including experience of Infrastructure as Code and CI/CD pipelines, such as Terraform and Jenkins, or alternatives such as GCP
• Cloud SRE experience and broad set of relevant product knowledge
• Knowledge of SLAs, SLOs and SLIs is essential along with the best practices for defining and implementing them.
• Confidence and capability to communicate complex technical problems to non-technical partners at different levels within the organisation.

About working for us
Our focus is to ensure we’re inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.
We want our people to feel that they belong and can be their best, regardless of background, identity or culture.
We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.
And it’s why we especially welcome applications from under-represented groups.
We’re disability confident. So, if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes…

• A generous pension contribution of up to 15%
• An annual bonus award, subject to Group performance
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

If you’re excited by the thought of becoming part of our team, get in touch. We’d love to hear from you!
At Lloyds Banking Group, we’re driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you’ll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you’ll have many opportunities to learn, grow and develop.
We keep your data safe. So, we’ll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We’ll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We’re focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference

• Maintain, support & improve our cloud infrastructure in a specific technical area
• Investigate, fix and remove service issues with an engineering mindset
• Identify ways in which to improve observability continuously
• Identify toil relentlessly and design automated solutions to remove it
• Prioritise operational service improvements to meet or increase SLO
• Lead incident post-mortems
• Working with PO to balance run, change and improve stories in each sprint based on metrics e.g. outage rate increasing
• Support building a strong team by mentoring early career engineers to advance their technical skills, and by undertaking technical interviews to enable us to hire new engineer