Site Reliability Engineer (SRE) at SoftPro
Raleigh, NC 27609, USA -
Full Time


Start Date

Immediate

Expiry Date

01 Oct, 25

Salary

0.0

Posted On

03 Jul, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Ansible, Docker, Oauth, Software, Operating Systems, Code, Kubernetes, Databases, Automation, Customer Service Skills, Authentication Protocols, Teamwork, Design Principles, Osi Model, Collaboration, Powershell, Sql Server, Infrastructure, Pipeline Development

Industry

Information Technology/IT

Description

SoftPro is the nation’s leading provider of real estate closing and title insurance software. A division of Fidelity National Financial (NYSE: FNF), SoftPro’s technology solutions are used in thousands of law firms and title companies throughout the country and are an essential part of residential and commercial Real Estate transactions. SoftPro’s Headquarters is in Raleigh, North Carolina.
SoftPro offers comprehensive health benefit offerings (medical, dental, vision, disability, etc.), 401k and Employee Stock Purchase Plans with company matching, as well as generous paid vacation time and paid parental leave. We have positions that are eligible to be 100% remote. Employees who live near our Raleigh, NC Headquarters can choose to work a hybrid (office/home) schedule.
SoftPro has received national recognition for our excellent customer service and products and we were recently recognized as a 2025 Best Places to Work by the Triangle Business Journal! SoftPro has won this prestigious award 13 times since 2012!

WHAT ARE WE LOOKING FOR?

SoftPro is seeking a well-rounded Site Reliability Engineer (SRE) to join our Cloud Operations Team in our Raleigh, NC office with a hybrid schedule, or as a remote employee. This team supports our solutions using the latest Microsoft technologies and hosting services including Microsoft Azure, encouraging your design input and creativity. The ideal candidate will develop in-depth knowledge of the platforms that run our solutions. This position will ensure our SLA’s are met through the engineering solutions the team develops.

WHAT SKILLS DO I NEED TO BE SUCCESSFUL AS A SRE AT SOFTPRO?

Required Technical Skills:

  • Infrastructure as Code: Ability to provision Cloud Infrastructure, services and resources using Infrastructure as Code, development of Terraform Modules, leveraging Ansible to define and set configurations of deployed resources.
  • Automation: Skills necessary to conduct automation of tasks and infrastructure orchestration leveraging PowerShell, AZ CLI, Ansible, CI/CD and other languages / tools.
  • Operating Systems: Strong understanding of Linux/Unix command line and administration, Windows Server OS administration.
  • Experience with Building, Deploying, Patching & Managing Orchestration platforms (Service Fabric & Kubernetes), VM Scale Sets and other Azure compute workload types.
  • Proven experience with and familiarity with containerization and technologies like Docker & Kubernetes & cloud native applications.
  • Strong knowledge of distributed computing concepts and microservices.
  • Ability to manage work via ticketing system and source control (for example: Jira / DevOps / TFS / Git Repos)
  • Familiarity with CI/CD pipeline development and associated tools.
  • Working knowledge of application performance monitoring & alerting platforms / systems (For example – Azure Monitor, Application Insights, AWS CloudWatch as well as commercial off the shelf solutions)
  • Experience architecting & implementing High Availability / Disaster Recovery Solutions for Cloud Platforms constructed with Public Cloud IaaS & PaaS resources.
  • Databases: Knowledge of / familiarity with structured & document database technologies (MS SQL Server, MySQL, MongoDb / Azure CosmosDb)
  • Experience in support and configuration of reverse proxy technology stacks such as NGINX and HAProxy.
  • Strong operational knowledge of Identity Access Management, Authentication & Authorization, Role Based Access Control configurations.

Required Soft Skills:

  • Collaboration & Teamwork: Strong customer service skills and able to work in a team environment, with developers and operations teams.
  • Experience supporting Highly available systems & production operations.
  • Communication: Proven ability to clearly and concisely communicate technical information to both technical and non-technical audiences.
  • Incident Management: Ability to think clearly and logically under pressure during system outages or impactful events.
  • Able to adapt to the constant changing landscape of technologies, systems and environments.
  • Self-driven learner - must exhibit a high-level of logical & analytical skills as well as attention to detail.

Desired Skills

  • An understanding of industry standard authentication protocols such as OpenID Connect (OIDC), OAuth 2.0 and Security Assertion Markup Language (SAML)
  • Operational experience and knowledge of the OSI model, software defined networks and public cloud network infrastructure / technologies, design principles, Network Security.
  • Understanding of SDLC, Object oriented concepts and software development languages
  • Audit & Compliance experience.
Responsibilities

Please refer the Job description for details

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